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CoverCloud: Gadget Insurance reviews

4.54
Based on 181 reviews, last reviewed 3rd Feb 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
8%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
6%

Latest highest rating:

5

When I explained I was blind they assisted me to get... When I explained I was blind they assisted me to get my documentation for the gadgets uploaded onto their systems and this customer service was just f... Read more Reviewed on: 24th August 2024
Christopher huby's avatar
Christopher huby

Latest lowest rating:

1

Avoid at all costs! Avoid at all costs! This is the worst gadget insurance experience I’ve ever had. I bought a policy for my iPad, but when I tried to make a claim, the ... Read more Reviewed on: 3rd February 2026
HAMZU ELLIKKAL's avatar
HAMZU ELLIKKAL

About this product

At Smart Money People, we collect CoverCloud Gadget Insurance reviews from customers like you. If you're thinking of getting CoverCloud Gadget Insurance check out our reviews, or if you're an existing CoverCloud customer - please share your experiences with our community in order to help out others!

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CoverCloud Gadget Insurance reviews (181)

Efficient Colin

5
Covercloud deserve to win the award because they have employees like Colin working for them who are professional, friendly and reliable. Reviewed on: 3rd September 2016

easy to set up and insure my gadgets

5
CoverCloud always keep me informed of any activity that happens and they always give a quick response to any questions or queries Reviewed on: 3rd September 2016

Awesome product and great service.

5
Every time I contact the customer service team I am treated as an individual. They take time to explain what's what. Reviewed on: 3rd September 2016

Appalling customer service

1
Slow and at times dreadful. It took far too long to resolve an issue and was rejected a replacement IPhone because of a change in contract I was not made aware of. Definitely do not deserve to win an award. Reviewed on: 3rd September 2016

Customer service

5
friendly customer advisors, overall great customer service Reviewed on: 3rd September 2016

AMAZING SERVICE

5
They have been helpful, especially I am profoundly Deaf. They have been calling some landlines for me, I appreciated CoverCloud service very much. Reviewed on: 3rd September 2016

Great cover, Great Value, Great Customer Service

5
Having had an expensive mishap due to not having my mobile insured, I shooped around and Covercloud seemed to be the best value. I contacted customer services to update my hubbys phone, no bother and no increase in premium. Thankfully I've not had to make a claim - but I'm really happy with the service I've received. Reviewed on: 3rd September 2016

Easy peasy lemon squeeze

5
Getting cover for my Apple Watch and iPad could not have been easier. And when I changed models the guys at CloudCover were so helpful, made it really easy. I will be moving my iPhone cover to CloudCover from my bank as the excess is much more friendly and I can choose what suits me. Well chuffed. Reviewed on: 3rd September 2016

Insurance

5
Very Good insurance. Enough said Reviewed on: 3rd September 2016

The cheapest insurance ever

5
I decided to take it because they are they cheapest:-) communication is also great. Reviewed on: 3rd September 2016

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