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CoverCloud: Gadget Insurance reviews

Name: Gadget Insurance
Rating: 4.71 (180 reviews)

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4.67

Based on 180 reviews, last reviewed 24th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

2 star

Latest highest rating:

5

When I explained I was blind they assisted me to get... When I explained I was blind they assisted me to get my documentation for the gadgets uploaded onto their systems and this customer service was just f... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Very disappointed I would not recommend this company. I have been with them for a good few years now and had recommended them previously. However last year I got a new ... Read more Reviewed on: 14th November 2022

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About this product

At Smart Money People, we collect CoverCloud Gadget Insurance reviews from customers like you. If you're thinking of getting CoverCloud Gadget Insurance check out our reviews, or if you're an existing CoverCloud customer - please share your experiences with our community in order to help out others!

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CoverCloud Gadget Insurance reviews (180)

Dishonest business model built on misleading customers

Dishonest business, My bike was insured through CoverCloud (an Acumen Insurance brand) & White horse Insurance. Both will say anything in order to refuse to pay claims on technicalities, despite being pointed to evidence of theft, damages and past rulings of the Ombudsman. Be prepared for a dragged out (5 month+ and counting) process where the insurer will waste your time, require all sorts of statements & reports before finally rejecting your claim and referring you to the Ombudsman for a genuine claim. In any case, do not let them bully you. Fight back - do go to the Ombudsman as they will do the right thing and can even award interest on the unpaid claim. Reviewed on: 6th September 2022

Easy to buy policy

Clear comms and low cost, very easy to purchase policy Reviewed on: 5th September 2022

So far so good.

It's early days yet, as only just signed up for the phone insurance, but so far it all looks good. Nice clear website and easy process. Reviewed on: 2nd September 2022

Great price

Ticks all the boxes and that at a good price Reviewed on: 1st September 2022

Very quick and simple

First time I have had to get my own insurance as I usually go with we as it was the easy option. But I found this to be very quick and simple . And best yet cheaper Reviewed on: 1st September 2022

Simple and clear

This insurance is easy to understand and very clear about what's covered and what not. Exactly what I wanted. Reviewed on: 31st August 2022

Very patient and helpful

Absolutely brilliant customer service every time. Reviewed on: 30th August 2022

amazing phone cover

brilliant phone insurance cover fast delivery and fast to fix the phone Reviewed on: 30th August 2022

Best

Best one to choose and secure your devices Reviewed on: 30th August 2022

Fantastic

Really good and easy to navigate Reviewed on: 29th August 2022

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