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Your Community Bank: Savings reviews

Name: Savings
Rating: 4.69 (230 reviews)

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4.69

Based on 230 reviews, last reviewed 4th Jun 2026

7200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

1 star

Latest highest rating:

4

Easy access straightforward and uncomplicated- frien... Easy access straightforward and uncomplicated- friendly staff - good way to put a little bit away each month. Reviewed on: 4th June 2026

Latest lowest rating:

2

I have found it difficult to access my account, and... I have found it difficult to access my account, and to transfer money across. And I didn't even know the name had changed from Croydon Plus! Reviewed on: 4th June 2026

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About this product

Your Community Bank have a range of savings accounts.

You have to be a member to take out a Your Community Bank savings account. You can set up a regular standing order, join the salary saving scheme or have your child benefit paid directly to your savings account.

Your Community Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

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Your Community Bank Savings reviews (230)

Easy access straightforward and uncomplicated- frien...

Easy access straightforward and uncomplicated- friendly staff - good way to put a little bit away each month. Reviewed on: 4th June 2026

I have found it difficult to access my account, and...

I have found it difficult to access my account, and to transfer money across. And I didn't even know the name had changed from Croydon Plus! Reviewed on: 4th June 2026

Non interest ling at this time

No interest at this time I don’t have much to say Reviewed on: 3rd June 2026

Croydon Merton credit union staff are kind and under...

Croydon Merton credit union staff are kind and understandable there loan are affordable may god continue to bless the organisation Reviewed on: 2nd June 2026

Community Bank supportive and knowledgeable..

Staff at Community bank have always been, helpful and patient. Even when very busy they always make time to listen and to help with queries. They're really kind andI have only ever had a positive experience with Community Bank. they have helped when I've been stuck with limited options anywhere else. They are knowledgeable and give good advice which is in best interest of the customer and the bank. Reviewed on: 29th May 2026

helpful staff

unable to get through i. the phones can be frustrating at times. but if able to get through staff are very polite and helpful Reviewed on: 28th May 2026

A very positive experience

I’ve had a very positive experience with Your Community Bank savings account. The customer service has been helpful and friendly, and the process has always been smooth and straightforward. Reviewed on: 28th May 2026

The person that attended to me was very efficient, v...

The person that attended to me was very efficient, very professional and helpful. Excellent customer service. Reviewed on: 25th May 2026

Anni was very helpful and so professional in how see...

Anni was very helpful and so professional in how see explained to me thank u Anni for your help was very appreciated Reviewed on: 23rd May 2026

Everything thing is accessible online,

Everything thing is accessible online, website is easy to navigate and accounts can be easily accessible any where anytime. Reviewed on: 20th May 2026

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