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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Quick and easy to apply

5
Very helpful quick and easy to apply Reviewed on: 19th July 2022

Easy access

4
Quick, easy, informative product. Reviewed on: 19th July 2022

Looks OK - but pricey

4
Seems OK, and was the best priced for bike insurance. It is not compulsory to have insurance, but given the risks of accidents involving 3rd parties, it is good to have protection against some random claim; however £160 for a year's cover looks pretty expensive, and poor value to me. Reviewed on: 19th July 2022

Excellent and no nonsense

5
Phoned a few companies got silly quotes,Phoned cycleplan and it literally took ten minutes and all the relevant details emailed later on. Absolutely spot on!!! Reviewed on: 19th July 2022

Simple and good value insurance

5
Policy was easy to initiate, information is clear and good value policy. Reviewed on: 19th July 2022

Great policy with security in mind

5
Great policy for our bikes with the insistence of good security at home. Reviewed on: 19th July 2022

Very Good and Friendly Service

5
The person i talked to about my insurance policy was helpful,knowledgeable and friendly Reviewed on: 19th July 2022

Simple, effective and reasonably priced

5
Have had a very positive experience over the last few years: communication has been clear, responses speedy, and although my bike was unfortunately stolen the insurance replaced it quickly. Reviewed on: 19th July 2022

Easy cycle insurance

5
I’ve been very pleased with my cycle insurance company over this past year. They seem to have it all covered. Reviewed on: 19th July 2022

They have good price

4
The only what I can say is that they have good price and take payment correctly. I'm glad I didn't have to use it so I can't say anymore Reviewed on: 19th July 2022