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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4469)

my bike

5
As my bike is an investment , I'm glad it's in Safe hands Reviewed on: 9th October 2021

What a relief!

5
Having taken out cycleplan E bike insurance I was worried that I would have to take out a new policy when I bought a new e bike but no the very helpful Sales staff arranged for me to change my policy for the new e bike which allowed my cover to continue at minimum cost … what a relief after buying a new e bike Reviewed on: 9th October 2021

Easy to initiate with instant responses

5
New bike so new insurance all worked together smoothly Reviewed on: 9th October 2021

Easy and oh so simple to join

5
New Bike, new enjoyment and pleasure, what a secure game-changer for the future. Reviewed on: 9th October 2021

Easy piece of mind.

5
The experience was easy to complete, reasonably priced and it gives me piece of mind for any eventually. Reviewed on: 9th October 2021

easy to set up

5
Really easy to get a quote and clear about what you're insured for and how to add extras. Not needed it yet, but reassuring its there when/if I do. :) Reviewed on: 9th October 2021

Efficient service

4
Quick and simple to understand and follow also prompt at addressing any issues Reviewed on: 9th October 2021

Fast, simple, easy

5
The end of my 2 week policy was coming to and end. The customer agent gave me a call. Took payment over the phone and job done. Fast, simple, easy Reviewed on: 9th October 2021

Insurance.

5
Easy set up and value for money Reviewed on: 9th October 2021

So easy to use

5
My cycle plan was so easy to set up, no complicated questions, I feel alot more secure knowing that my bike is covered. Reviewed on: 9th October 2021

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