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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Simple & Comprehensive!

5
Went online followed the process and it was active immediately, Really Simple! Reviewed on: 16th September 2021

Great service

5
Quickly set up with ease & confidence Reviewed on: 16th September 2021

Excellent website , easy to use for the cover I wanted.

5
I purchased public indemnity insurance, excellent website made it super easy to buy with confidence. Reviewed on: 16th September 2021

Good cover at a fair price

5
Presuming that they settle their claims in an efficient manor their cover appears to be wider than competitors and is fairly priced. Also they have a very simple web presence which is easy to use and clear to understand Reviewed on: 16th September 2021

Run by cyclists who understand cyclists

5
I like the fact that the staff understand your every need Reviewed on: 16th September 2021

Easy to do and reliable

5
I have 2 electric bike and was always worried always worried about going out and getting them stolen. Was recommend this company and it now gave me the peace of mind of safety that I was looking for. Easy website, the easy of going through and setting this up was excellent. Would highly recommend them time and time again. Reviewed on: 16th September 2021

Great Customer Service

4
Appreciated the calls and the fairly quick turn around time to resolve my case. Reviewed on: 16th September 2021

Always there and keep informed and up to date

5
Never any problems when I've had use them Reviewed on: 16th September 2021

Great service

5
Really good service. Quick to setup online and when needed to upgrade bike value had a quick and pleasant conversation over the phone. Highly recommended Reviewed on: 16th September 2021

Honest

5
Liked the no nonense approach by cycleplan. Reviewed on: 16th September 2021