Smart Money People Logo

Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Amazing easy process cover

5
Cycleplan cover is easy to understand and ensure appropriate cover. Reviewed on: 16th September 2021

Defo recommend!

5
Great company, honest and transparent, trouble free set up Reviewed on: 16th September 2021

Every thing I need

4
Easy to set up, comprehensive in the types of cover, and importantly for me a relatively easy web site to use Reviewed on: 16th September 2021

Very easy insurance

5
I opted for cycleplan insurance for my new ebike, after trying a few insurance companies I found some to be very complicated. Cycleplan was very quick and easy so was a winner Reviewed on: 16th September 2021

Peace of mind

5
I’m so glad to have cycle plan which this plan makes me feel more comfortable to go on rides I have three locks Reviewed on: 16th September 2021

Great customer service

5
They put you first in every way. Great service Reviewed on: 16th September 2021

Riding with peace of mind

5
It is all well and good to own a bike and enjoy those fab rides out into the countryside. Meandering along country lanes, racing down a hill, puting everything into defeating that steep hill or haring across the country cycle paths. One needs to be covered for the unexpected and unimaginable. By their nature, accidents are events you can plan to avoid but are unable to deny when they suddenly happen. This is where Cycleplan steps in by taking the strain in the event if the unwelcome. An accident. This can be a crash or the theft of you beloved bike. Itdoes notmatter if it is a £100 or £5000 bike. The destruction, theft is an upsetting loss. Let Cycleplan get you back in the saddle. Thankyou Cycleplan. You are always there, just in case. Reviewed on: 16th September 2021

Good value and easy to understand

5
Of all the insurances I looked at the requirements and limits were by the far the easiest to understand. I’m a novice to these things but I felt confident that I knew what was expected of me and I feel confident in my ability to claim should I need to! Reviewed on: 16th September 2021

Safe

5
Thankfully I’ve not had to use the company for anything,but having an policy with cycleplan gives you confidence to use a bike ,the plan covers all eventualities,the company give you plenty of notice for renewal and are very competitively priced.always keeping you up dated with various information boards Reviewed on: 16th September 2021

Fantastic

5
Amazing company everything very understanding Reviewed on: 16th September 2021