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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
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Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4469)

Excellent

5
Fantastic customer service and helped me find the best plan for my needs Highly recommended Reviewed on: 7th September 2021
Tracey Bright's avatar
Tracey Bright

The worst insurance experience I have ever had

1
1 year old £7k bike damaged in crash, bike shop wrote it off after frame had snapped/damage to carbon wheels and smashed Di2, Cycleplan are offering £800 after 6 months waiting Reviewed on: 24th August 2021
Nadeem Khan 's avatar
Nadeem Khan

Cycleplan always looks after me.

5
Great company who insure my e-bikes when my house insurance will not. Reviewed on: 23rd August 2021
Jeff Matthews's avatar
Jeff Matthews

Great service

5
So far so good really friendly and helpful staff and very reasonable prices Reviewed on: 23rd August 2021
V Jordan 's avatar
V Jordan

Great Fat Service

5
great service. Easy to use web site. Reviewed on: 22nd August 2021
Karen Moulton's avatar
Karen Moulton

Excellent service

5
Brilliant service happily answer you questions and provide lots of info Reviewed on: 18th August 2021
Kerry's avatar
Kerry

Mega easy to do and good offers

5
easy to do and some good offers afterwards on things like locks. Reviewed on: 17th August 2021
gazza's avatar
gazza

Service that goes above expectations

5
Cycling insurance is not about signing up, it is about experience when you have to make a claim. In my case Cycleplan went above my expectations covering all aspects of my bike part replacement and repair. Reviewed on: 17th August 2021
Sebastian B's avatar
Sebastian B

No Fuss Insurance

5
Insuring my bike with Cycleplan was easy to complete and gives me peace of mind when I am out and about knowing that I have everything covered. Reviewed on: 17th August 2021
Amanda Vaughan's avatar
Amanda Vaughan

No Breakdown Support

1
Bought the insurance plan believing there had breakdown services for any issues I had/have. Turned out Cycleplan doesn’t offer breakdown cover - Website stated they did Cannot wait till I am up for renewal. Reviewed on: 16th August 2021
Keiran Mark Graham's avatar
Keiran Mark Graham

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