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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
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1%
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0%
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Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Value for money

5
Great customer service. Covered all my needs at a great affordable price. Feel confident when cycling I’m totally covered. Reviewed on: 11th August 2021

Cheap flexible and has variety

4
I was able to pick out specifics of what I wanted for my insurance which meant I could get it cheaper and not have to pay for stuff I wasn't Intrested in or didn't need on the insurance and they give discounts which meant you can get it further cheaper. However it is confusing on what you have picked out on your insurance as they send you a booklet but it says you don't have coverage in an area but then have it if you have chosen the option which means you can be unsure if you have picked that option as you may of forgotten and there is no way to verify which options you have taken out fully Reviewed on: 11th August 2021

Cycleplan

5
I've had to claim twice on my bike insurance and both times cycleplan made the process easy. This is possibly the only insurance company I've ever come across that doesn't feel like it's trying to rip me off. Reviewed on: 11th August 2021

Great customer service

5
Always helpful and friendly when I have contacted them Reviewed on: 11th August 2021

Great cover

5
Readable price for great cover. Communication good and always kept up to date Reviewed on: 11th August 2021

easy to use and reasonably priced.

5
Fortunately not had to put a claim in yet but easy to sign up too and reasonably priced. Reviewed on: 11th August 2021

Cheap bike insurance

5
Reliable company that provides cheap bike insurance. Reviewed on: 11th August 2021

Exactly what I needed

5
Simple, fast and easy. Excellent price for what I wanted. Reviewed on: 11th August 2021

Easy to use and best value

5
Easy to set up and provided the cover I needed at a competitive price. Bot yet had to claim and I hope don't have to! Reviewed on: 11th August 2021

If u have an e bike u must have insurance

5
Very few people know that u need ebike insurance … I carefully researched what type of insurance I need in Northern Ireland ( given police are giving £1000 fines to e scooter riders ) Cycle plan gave me peace of mind in that it had personal injury and public liability at a very reasonable rate. I had a policy for an ancheer ebike but recently after 3 moths cycle plan. Very promptly quoted me to an upgrade and when I accepted the quote I immediately had the e policy etc emailed to me Reviewed on: 11th August 2021