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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.72
Based on 4,612 reviews, last reviewed 22nd Aug 2026
12900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Clear explanation of cover for my electric cycle Clear explanation of cover for my electric cycle Reviewed on: 22nd August 2026
Neil Carr's avatar
Neil Carr

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Review Cycleplan: Bicycle insurance now

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Cycleplan Bicycle insurance reviews (4612)

Good plan

5
It’s a good plan covering all basic aspects. Reviewed on: 12th August 2021
Shridhar Beeravelly's avatar
Shridhar Beeravelly

Worked perfectly

5
Had no issues at all, worked smoothly, would definitely recommend Reviewed on: 12th August 2021
Jack's avatar
Jack

Misleading explainer video

1
Cycleplan show a nice video on their website of how to lock a bike, except they show the bike being secured in a way that does not comply with their insurance policies. In order to comply with the policy, both your wheels and frame must be locked with a lock that meets the correct sold secure standard, which means that the cable lock they show securing the wheels is not acceptable. After questioning this they confirmed they would refuse to pay out or reduce the claim if you secured QR wheels with an unrated cable as they show. So to comply with the sold secure gold/silver levels, you must use at least 2 heavy locks, which is really impractical, and they don't spell this out in their vague policy wording. Glad I found out before needing to make a claim! Reviewed on: 12th August 2021
Will's avatar
Will

Brilliant !

5
Sometimes you just want a service that works without the faff… seems easy but not many companies can do it well - then there’s Cycleplan. Simple, effective and faff free. Reviewed on: 12th August 2021
Ben Probert's avatar
Ben Probert

Smooth

5
Unfortunately I had to make a theft claim, but cycle plan dealt with it very swiftly and it was an easy process. Reviewed on: 12th August 2021
Kim's avatar
Kim

Great Service

5
Always there for advice and help Reviewed on: 12th August 2021
Bakes's avatar
Bakes

Great service

5
Policies tailored to you, I use this cover when travelling abroad for piece on mind Reviewed on: 12th August 2021
Moe Holmes's avatar
Moe Holmes

Great Insurance

5
Luckily, I've not had to make a claim yet. Enjoy the newsletters. Reviewed on: 12th August 2021
Caroline 's avatar
Caroline

Peace of mind

5
Used this to cover daughters first bike and although I have not needed to use it the peace of mind it gives is well worth the cost. Reviewed on: 12th August 2021
Garry's avatar
Garry

Quick, easy and helpful

5
Cycle plan have been great to deal with, from getting a quote to making a claim, Reviewed on: 12th August 2021
David Yarwood's avatar
David Yarwood

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