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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Brilliant and gives me piece of mind...

5
Having always been a cyclist, but only recently started properly Road riding i needed cover that would support everything i do on my bike from leisure cycling commuting and competition. I was able to pick and add on what cover i wanted and build a personalized package just for me that i had piece of mind with. Brilliant. Reviewed on: 29th August 2018

Good quick service to cover our new bikes

5
Online process speedy and efficient. Reviewed on: 29th August 2018

very cool

4
Hi there l was looking for for a good and cheap insurance for my bike and l found the best. Reviewed on: 29th August 2018

Great insurance with friendly staff.

5
Really helpful when I had a claim and got it sorted quickly. Reviewed on: 29th August 2018

Great service

4
Good price and great service. What more could you ask for in an insurer? Reviewed on: 29th August 2018

Cycleplan review

5
Great user experience so far. Easy to get through to customer service on the phone and always provide solid advice. I am yet to make a claim so cannot comment on the quality of service here. Reviewed on: 29th August 2018

Great friendly service

5
My full cycle cover was easy to understand and make the right choices to suit my needs Reviewed on: 29th August 2018

Great value and really easy to deal with

5
Reasonably priced and very straightforward. When I had a request to alter my policy I could actually speak to a person quickly and easily, they understood and dealt with me query quickly and accurately. No hassle. Happy days :) Reviewed on: 29th August 2018

Cycling Insurance

5
I have been with Cycle Plan for over three years and the customer service is first class. The insurance plans are tailored to suit different needs and all policy related information is easy to read and follow. The cost of insurance at this well established company is very affordable indeed. Reviewed on: 29th August 2018

Great cover for peace of mind

5
Lovely customer service staff, helped me renew cover for very reasonable price this year. Great peace of mind as my previous bike was stolen 2 years ago and i wanted to be protected again. Reviewed on: 29th August 2018