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Cycleplan: Bicycle Insurance reviews

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4.83
Based on 4,042 reviews, last reviewed 10th Nov 2024
11% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Like Riding a Bike Very easy to set up an account, got public liability and insured my bike all in a matter of minutes. No fuss no hassle. Highly recommend Reviewed on: 10th November 2024
Gordon C's avatar
Gordon C

Latest lowest rating:

1

Why have ripe setup direct debt without my consent. Why have ripe setup direct debt without my consent. Reviewed on: 9th October 2024
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None
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About this product

Our Cycleplan Bicycle Insurance reviews can help you to find out what life as a Cycleplan customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Cycleplan Bicycle Insurance reviews (4042)

All you need

5
Friendly team who offer all that you need for piece of mind,, Thanks Reviewed on: 23rd August 2017
Barry Taggart's avatar
Barry Taggart

Good: Speedy Refunds

4
Had a few incidents while cycling around London, and cycleplan have always had strong communication while handling claims and fast refunds. Reviewed on: 23rd August 2017
Eleanor Disney's avatar
Eleanor Disney

Pretty good

5
Everything has been smooth, and when I had to submit a claim they had great customer service, very helpful and dealt with it professionaly and efficiently Reviewed on: 23rd August 2017
Emiliano Zalcocer's avatar
Emiliano Zalcocer

Just right

4
Quick. Easy set to the level you personally require Reviewed on: 23rd August 2017
David's avatar
David

Feel Safe

5
Not many people insure bikes, I don't have to worry as Cycleplan insurance totally covers this and leaves me concentrate on my cycling knowing I'm fully covered if anything happened. Reviewed on: 23rd August 2017
Chris May's avatar
Chris May

Cycleplan have it covered

5
Cycleplan have it covered Peace of mind as you cycle !! Reviewed on: 23rd August 2017
Paul's avatar
Paul

Happy customer

5
Had my bike stolen twice. Learned from the first mistake and insured my replacement bike. After the second incident, the calim processing was straightforward and speedy. Very happy with the service i received. I keep the insurance with the same provider for a couple of years now as the prices they offer are also very competitive. Reviewed on: 23rd August 2017
Eugene Sh's avatar
Eugene Sh

Excellent cover at a reasonable premium

2
I've had my bike insured with Cycleplan for years now and apart from an unexpected premium hike last year due to boundary changes (or something like that), they have been very good. Reviewed on: 23rd August 2017
Dominic O'Grady's avatar
Dominic O'Grady

Good Service

4
Overall cycle plan maintained a good level of customer service. If I was to recommend an improvement I would suggest they contact the client more as it seemed like I needed to chase more often than them contacting me - however whenever I did get in contact the employees were incredibly helpful Reviewed on: 23rd August 2017
Chris Fortescue's avatar
Chris Fortescue

Cover for the bike and yourself

5
Really pleased with the customer service I received.A friend of mine has had to claim for a personal injury following a nasty off, he is still receiving loss of income paymemts with no hassle from cycleplan 5 months on Reviewed on: 23rd August 2017
Robert Carter's avatar
Robert Carter

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