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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,470 reviews, last reviewed 15th Oct 2025
83% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4470)

Great Insurance at a great price

5
I have been insured by Cycleplan for over 2 years now and adding a second bike to my insurance was both cheap and simple. When I questioned whether my lock was acceptable under the terms of the policy they went and found out the lock's rating for me. I have no hesitation in recommending them to family and friends which is the best endorsement I can give. Reviewed on: 20th September 2017

Absolutely perfect!

5
It was quick, easy and really clear. Can't ask for more! Reviewed on: 20th September 2017

Simple and easy

5
Very clear and simple way of insuring your bikes (n+1) . Good website with good pricing. Reviewed on: 20th September 2017

Hassle-free insurance

5
Quick and easy way to get a bicycle insurance. Reviewed on: 20th September 2017

Friendly, responsive and cheap... what more could I need.

5
I took out a policy with cycle plan about a year ago and unfortunately I had to make a claim a months ago. It was handled extremely well - efficiently and professionally - and I've since renewed my policy. Reviewed on: 20th September 2017

Very easy provider to sign up for

5
Very easy provider to sign up for Reviewed on: 20th September 2017

Great service!

5
Insurance that is really easy to set up, comprehensive, but also affordable. Reviewed on: 20th September 2017

reasonable

5
very reasonable quote and quick service Reviewed on: 20th September 2017

Slow but get the job done

3
Took forever on two serious claims but paid out eventually. Hidden rule that any payout is subtracted from the sum of your remaining insurance amount so if I had two serious crashes then I'd lose out massively which is a real negative Reviewed on: 20th September 2017

Good Value, Great Customer Service

5
I had a bike stolen at the start of the year, cycleplan were really helpful and had the funds to me in a month. Reviewed on: 20th September 2017

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