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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
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1%
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0%
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Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob
Read all reviews See your review

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022
John Roberts's avatar
John Roberts

Quick & easy

5
I spent a lot of money on my first proper road bike and had never been more excited. 2 weeks later I locked it outside a bar in London and it was gone. Needless to say I was devastated. Cycleplan were incredibly responsive and I had the money to buy a replacement within 1 week. Just in time for the sportive I had booked the next week. Reviewed on: 24th August 2017
Charlee Bennett's avatar
Charlee Bennett

Easy sign up, good prices

5
Started out with eight free weeks through Leisure Lakes bikes, and will be renewing for sure! Reviewed on: 24th August 2017
Marc Flannery's avatar
Marc Flannery

Very helpful and easy to work with.

5
Cycleplan was exactly what we needed to ensure we felt safe cycling to and from work every day. Reviewed on: 24th August 2017
Barnabas Aspray's avatar
Barnabas Aspray

Efficient and affordable bicycle insurance

5
I recently had my road bike stolen causing my significant disrupt - it is how I commute to and from work. Thankfully I was insured by Cycleplan and after reporting to the police I was able to claim for the loss immediately. The service was incredibly quick, straightforward and meant I wasn't without a bike for long. I didn't hesitate to renew my policy. Highly recommended. Reviewed on: 24th August 2017
Kyle's avatar
Kyle

Excellent

5
They have given me the information required. Reviewed on: 24th August 2017
Enna Jazmina Vaca Ortiz's avatar
Enna Jazmina Vaca Ortiz

So far so good

5
I have not yet had to claim but I am confident that when I do it will be straightforward. Reviewed on: 24th August 2017
Lucy Cook's avatar
Lucy Cook

Excellent

5
No nonsense when renewing, easy to understand what you'll getting. Reviewed on: 24th August 2017
Nicola Clough's avatar
Nicola Clough

Does exactly what it says on the tin

5
Cheap comprehensive cover, was easy to set up and renew. Overall great service and peace of mind in the event I lose my lovely bike! Reviewed on: 24th August 2017
Alex Musgrove-Goodman's avatar
Alex Musgrove-Goodman

Very happy to sign up to an excellent product and feel asure with my bike cover.

5
The piece of mind I have with using cycle plan is very assuring. Reviewed on: 24th August 2017
Colin Epathite's avatar
Colin Epathite

Great customer service

4
Staff are always friendly and helpful Reviewed on: 24th August 2017
Richard Hankins's avatar
Richard Hankins

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