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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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12%
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1%
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0%
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Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4469)

Only Insurers I'm able to Use

5
As far as I'm aware, Cycleplan is the only provider that offers cycle insurance to under 16s. Haven't had to claim, but excess is very reasonable. Satisfied Customer. Reviewed on: 23rd August 2017

Watch out for the fine print

1
My bike was left overnight in front of my house, chained with two massive locks. Thieves unscrewed and stole some components, totalling £400 damage but cycleplan refused to cover this claim in the first call. I was advised that I have to store my bike inside my flat(!) to be covered for theft according to the t&c, if it's chained on the premises of the property it's not covered. What a joke for a specialised bike insurance. My home insurance convered the claim instead with no fuss. Will definitely not renew my policy. Reviewed on: 23rd August 2017

Simple and effocient

5
We were so relieved to find Cycleplan after searching through endless disappointing insurance companies. Great cover and great value Reviewed on: 23rd August 2017

Great

4
No worrys just ride and enjoy it Reviewed on: 23rd August 2017

Very happy

5
It's amazing plus that you are veri satisfied about the cover instead Reviewed on: 23rd August 2017

Good all round protection

5
Good price and good coverage. I bought a folding bike in london last year and this has been my insurer of choice. Reviewed on: 23rd August 2017

Bike insurance

5
Insuring my 2 bikes with Cycleplan is easy and cost effective with a saving because of second bike. Easily understood policy and renewal process. Reviewed on: 23rd August 2017

Fit for purpose

4
Policy covers what I need, but have thankfully yet to make a claim Reviewed on: 23rd August 2017

Great Company - Great Policy

4
Simple straightforward policy matching expectations and easy to sign up. Great value and customer service at renewal Reviewed on: 23rd August 2017

Good

4
Good service. Thumbs up. Would use again Reviewed on: 23rd August 2017

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