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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.71
Based on 4,585 reviews, last reviewed 8th Aug 2026
10600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fast and efficiant help with questions When I have asked questions online , they have been answered quickly . Reviewed on: 8th August 2026
slj6711@yahoo.co.uk's avatar
[email protected]

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4585)

Amazing easy really friendly and knowledgeable staff

5
Amazing easy really friendly and knowledgeable staff Reviewed on: 9th October 2024
Kevin G's avatar
Kevin G

Excellent claim experience

5
Sadly we had our electric bikes stolen and needed to claim. We thought the process was going to be difficult and lengthy. However, we supplied all the information and after getting off to a rocky start with our claim going missing and having to provide it all again things were quickly corrected. The settlement was agreed and paid quicker than the 3 days we were advised it would take to reach our bank. without any further problems. We had only recently renewed the policy and were even surprised that the policy stayed in place to cover our new bikes for the rest of the term and all was not lost. Would highly recommend. Reviewed on: 9th October 2024
Tracy C's avatar
Tracy C

Good cover/value for money for my e-bike

4
Very simple: I needed insurance for my e-bike, did the research and found Cycleplan offered the best cover/value for money. I haven't needed to contact them since, so can't comment on how they deal with claims. Reviewed on: 9th October 2024
IPA's avatar
IPA

Quick service and all questions answered

5
Quick service and all questions answered Reviewed on: 9th October 2024
Fazd's avatar
Fazd

I was finding it difficult to achieve cover for my E...

5
I was finding it difficult to achieve cover for my E-bikes until I discovered CyclePlan.They were able to provide a policy that was ideal. Reviewed on: 9th October 2024
David French's avatar
David French

Customer services were very efficient

5
When I enquired about the timing of my payments the customer services responded to my emails quickly and efficiently. Reviewed on: 9th October 2024
slj6711@yahoo.co.uk's avatar
[email protected]

Easy to use

5
Very easy to use on your website & explains brilliant Reviewed on: 9th October 2024
Dean f's avatar
Dean f

Not needed services yet, hopefully won't need it but...

4
Not needed services yet, hopefully won't need it but it's reassuring Reviewed on: 9th October 2024
Kevin C's avatar
Kevin C

Great service

5
Great service sorted everything fir me Reviewed on: 9th October 2024
Josh b's avatar
Josh b

Great experience from start to finish.

5
Great experience from start to finish. Reviewed on: 9th October 2024
Darren P's avatar
Darren P

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