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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12462 reviews)

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4.90

Based on 12,462 reviews, last reviewed 2nd May 2026

62% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

How a bank should be

Staff always welcoming and helpful. Friendly office, Reviewed on: 18th April 2025

Change of email

Online customer service was really helpful when email changed. Reviewed on: 18th April 2025

Staff in our local branch in Northallerton are lovel...

Staff in our local branch in Northallerton are lovely, really welcoming and helpful Reviewed on: 18th April 2025

They do what I want and they are local to me.

They do what I want and they are local to me. I want to support a local mutual Reviewed on: 18th April 2025

Fixed rate ISA

Couldn’t have been easier opening a fixed rate isa online, at the start of the new tax year. Easy to open with clear instructions and an excellent rate for a fixed term of 3 years in the current climate. Reviewed on: 17th April 2025

Helpful and knowledgeable staff

I have always found the staff to be very knowledgeable and willing to help and explain matters. Nothing too much trouble. Account types and interest rates explained in a way that anyone could understand. Reviewed on: 17th April 2025

Opening a cash ISA account made easy

Opened a fixed rate cash ISA account online and found the whole experience to be straight forward and hassle free. The online guidance was clear and answered all of my questions regarding the transfer of funds into this account and the options available on interest payments. Reviewed on: 17th April 2025

Darlington Building Society

Easy to do business with. Use their website and on-line service. Reviewed on: 17th April 2025

The service is excellent and staff very helpful

The service is excellent and staff very helpful Reviewed on: 17th April 2025

I have saved with darlington building society since...

I have saved with darlington building society since I was a school leaver and starting my first job as an office junior. One of the solicitors told me to always go to a building society as a bank could always crash Reviewed on: 17th April 2025

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