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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

Darlington Building Society Branch Review

5
Excellent service, from the booking to the overall meeting. Reviewed on: 29th September 2023
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Darlington Building Society Branch Review

5
Tom was very personable, knowledgeable and gave great customer service. Reviewed on: 29th September 2023
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Darlington Building Society Branch Review

4
Customer service and values are great. Consider other local rates (e.g. Skipton) above Darlington. Reviewed on: 29th September 2023
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Darlington Building Society Branch Review

5
When I go to other banks/building societies there are polite and do their jobs. When I come to Darlington Building Society, they all get on well together, and make me feel like part of the family. I always leave with a smile. Only improvement would be if they opened a bit longer during the week. Reviewed on: 29th September 2023
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Darlington Building Society Branch Review

5
Don't use that often but service was very helpful from Tom and the lady who served me - my rating of 4 on value for money is for need for better rates on investments. Reviewed on: 29th September 2023
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Darlington Building Society Branch Review

5
Very good service, nice staff and very helpful. Reviewed on: 29th September 2023
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Darlington Building Society Branch Review

5
My experience was very good - local branch and competitive rates. Reviewed on: 29th September 2023
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Darlington Building Society Branch Review

5
Efficient, friendly and very professional. Reviewed on: 29th September 2023
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Darlington Building Society Branch Review

5
Good explanation of products, savings rates etc. No pressure to invest. Tom gave great service. Reviewed on: 29th September 2023
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Darlington Building Society Branch Review

5
Helpful staff, everything explained and paperwork completed on my behalf. Reviewed on: 29th September 2023
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