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Darlington Building Society: Savings reviews

4.87
Based on 12,517 reviews, last reviewed 5th Aug 2026
57% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Everyone was very helpful Everyone was very helpful - couldn’t fault the attention Reviewed on: 5th August 2026
Linda Goldie's avatar
Linda Goldie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12517)

Darlington Building Society Branch Review

5
The internet access is problematic, I cant log on, its too complicated for older users Reviewed on: 31st January 2022

Darlington Building Society Branch Review

5
Excellent customer service from Meghan-very knowledgeable and helpful Reviewed on: 31st January 2022

Darlington Building Society Branch Review

5
Always delt with quickley and efficiancy staff are reliable and im kept informed of new accounts and advise for the best interest rates. Reviewed on: 31st January 2022

Darlington Building Society Branch Review

5
Professional service, very friendly and good information given. Reviewed on: 31st January 2022

Darlington Building Society Branch Review

5
offices in Guisborough, Redcar and Northallerton telephone consultation was helpful Reviewed on: 31st January 2022

Darlington Building Society Branch Review

5
Excellent service, telephone appointment with Richard, who was very helpful explained my options in detail. Reviewed on: 31st January 2022

Darlington Building Society Branch Review

5
I like the friendliness of all the staff I have spoken with Julie, Connie (and Kathleen Rickaby in january 2021). Your staff are knowledgeable,efficiant and they do what they say they will EG ring back at an agreed time. I did not know about the Green regular savers until advised by connie, great idea needs more publicity and a higher interest rate. all information tacke via phone 7 January 22 Reviewed on: 31st January 2022

Darlington Building Society Branch Review

5
I like the efficient and friendly service from the staff Reviewed on: 31st January 2022

Darlington Building Society Branch Review

5
The service was excellent both from Adam and the counter sraff. Reviewed on: 31st January 2022

Excellent customer service

5
Fantastic staff who go above and beyond to help. Maxine in the Yarm branch was brilliant in helping me open 3 regular savers. Plus the society has very good savings rates! Reviewed on: 18th January 2022

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