Smart Money People Logo

Darlington Building Society: Savings reviews

4.91
Based on 12,331 reviews, last reviewed 5th Feb 2026
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant staff very professional Brilliant staff very professional Reviewed on: 5th February 2026
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12331)

Yarm branch review

5
Standing orders would be helpful. Everything else is ok Reviewed on: 20th December 2016

Yarm branch review

5
Interest rates could be better. Like coming in as staff are pleasant and friendly. Local BS. Money feels safe Reviewed on: 20th December 2016

Stockton branch review

5
Brilliant staff - always sit and chat Reviewed on: 20th December 2016

Stockton branch review

5
All staff are pleasant, but particular praise for previous manager (Dawn) who went to visit my husband in hospital when he was ill (now dead) Reviewed on: 20th December 2016

Stockton branch review

5
Everyone is friendly, easy atmosphere. Reviewed on: 20th December 2016

Stockton branch review

4
Dead easy and like being able to drop in. Staff always polite. Don't do direct debits Reviewed on: 20th December 2016

Stockton branch review

3
Customer service is fantastic. Internet banking is non existant so have to travel in from Hartlepool - sometimes a couple of times a week Reviewed on: 20th December 2016

Stockton branch review

5
This is an account where spare money goes. DD monthly in Reviewed on: 20th December 2016

Stockton branch review

5
Nothing but goodness - miss bank machines Reviewed on: 20th December 2016

Redcar branch review

5
I always have a laugh when I come in because of the friendly staff. Much better than the Yorkshire! Reviewed on: 20th December 2016

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products