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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12331 reviews)

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4.91

Based on 12,331 reviews, last reviewed 5th Feb 2026

53% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Brilliant staff very professional Brilliant staff very professional Reviewed on: 5th February 2026

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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12331)

Too many so called service emails which masquerade a...

Too many so called service emails which masquerade as unsolicited marketing. No option to unsubscribe. Reviewed on: 29th January 2026

I can get a savings account when needed and it is no...

I can get a savings account when needed and it is not a problem for the staff. Reviewed on: 29th January 2026

New DBS accounts opened 53 years after my first one

I opened my first recent account with DBS in September 25 and everything went very smoothly. Actually, my very first DBS savings account was opened in 1972 but, having permanently moved to London for work in 1981, you closed it in the mid 80's as I wasn't local enough and not sufficiently using the account ! I'm so happy to be back with you again ! Reviewed on: 29th January 2026

Darlington Building Society - well recommended

I discovered the Darlington Building Society via Martin Lewis’s guidance sheet and I trust his information. His recommendation was well founded and I was glad to find the website clear and easy to follow. The staff on the phone are lovely and have always been patient and helpful when I have had queries. As I was newly widowed, this was particularly welcomed. The interest rates are competitive and I am glad I was confident enough to invest in a 5 year fix. Reviewed on: 29th January 2026

The best local bank still on the high street

They have very competitive rates when compared to other high street banks. Sometimes have exceptionally good rates. A good array of accounts to suit most saving goals Reviewed on: 29th January 2026

Good range of savings plans and competitive interest...

Good range of savings plans and competitive interest rates to other building societies Reviewed on: 29th January 2026

Accounts are easy to open and mags get online.

Accounts are easy to open and mags get online. In-branch service is consistently good. Reviewed on: 29th January 2026

Doing ok but needs to improve in key areas.

Darlington Building Society does some good things, for sure, such as its involvement with and support for the Stockton and Darlington Railway 200th Anniversary celebrations. But it needs to improve. It is regularly out - matched by the neighbouring Newcastle Building Society in terms of its range of products, its branches and branch network, customer service, relationships with members, and overall impact in the community it serves. Reviewed on: 29th January 2026

First class service

Easy to deal with pleasant helpful staff Reviewed on: 29th January 2026

Helpful staff and local branch access

Helpful staff and local branch access Reviewed on: 29th January 2026

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