Write a review
4th July 2017
Efficient, no-nonsense insurance
Easy to sign up for travel insurance. Staff in store are very friendly to talk to. ( I went into branch and was then directed to their website)
Your Debenhams Reviews (14)
Sort by:
Most recent
Write a review
1st May 2017
Not the best card for me
Firstly the APR is high. I know it's variable but there are better deals. I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for...
Read more Firstly the APR is high. I know it's variable but there are better deals. I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for instance.
I've also been charged a cash withdrawal fee and I've never withdrawn cash from it.
The statements are always not what I was expecting, much higher. Probably because of the interest.
I can't wait to clear the balance or do a transfer to a 0% card.
Contact is ok most of the time but a few times I've emailed and had a letter as a reply or had no reply at all.
Write a review
27th February 2017
Amazing rewards
I have a Mastercard and its "amazing" the rewards you get. I get Debenhams rewards vouchers sent regularly and I recently won £500 by paying for my petrol on my mastercard through Shell.
Write a review
12th January 2017
Terrible insurance AVOID
Debenhams gadget insurance have had my phone in for repair for over three weeks now. They use a company called Greenbridge technology who are worse than useless! No communication, no answer to emails etc
Write a review
20th December 2016
AVOID!!
My phone had water damage so I rang to make a claim they said I had to get proof of purchase and proof of useage first they said proof of useage wasn't right so I got another then the proof of purchase wasn't right so I got another then proof of...
Read moreMy phone had water damage so I rang to make a claim they said I had to get proof of purchase and proof of useage first they said proof of useage wasn't right so I got another then the proof of purchase wasn't right so I got another then proof of useage again! It took me a month before I even sent my phone away after numerous phone calls! Then I had to wait another week for then to test my phone then nearly another week for them to send me a new one. If all this wasn't bad enough my new phone broke after less than a month! Avoid this company!
Write a review
9th October 2016
Low cost annual family policy
With quite a few family trips planning this year we decided to get a family policy, it worked out as a bargain, will definately buy again next year!
Write a review
7th October 2016
bad service
part from go skippy ins.. bad customer service ... too much proof documents after your payment......
Write a review
26th September 2016
Does what it says on the tin
I bought Euros from Debenhams for as they were offering the best rate on the high street. They also give a £5 off a £20 spend in store which even though I didn't use it was a nice bonus. The girl who served me was really friendly, however it took a g...
Read moreI bought Euros from Debenhams for as they were offering the best rate on the high street. They also give a £5 off a £20 spend in store which even though I didn't use it was a nice bonus. The girl who served me was really friendly, however it took a good ten minutes to be seen which was annoying.
Write a review
24th August 2016
Car Insurance
Really competitive deal as previous Insurance Company wanted four times the amount for renewal. Also a £50 voucher offered for store
Write a review
23rd August 2016
Terrible- do not waste your money
They claim to replace your phone in the case of theft within 24 hours of a claim being approved but they have made me wait 8 days so far. They do not listen to your concerns and you have to call 3 or 4 times a day for updates. Very slow staff and poor...
Read moreThey claim to replace your phone in the case of theft within 24 hours of a claim being approved but they have made me wait 8 days so far. They do not listen to your concerns and you have to call 3 or 4 times a day for updates. Very slow staff and poor practices. Go with Endsleigh instead.
Write a review
16th August 2016
easy sign up and no hassle renewing
we were looking for cheap pet insurance and using a comparison site this company came up, it had all the aspects we were looking for and a no hassle sign up to the insurance
Write a review
30th July 2016
Pet Insurance Reviewer
no issues. when u purchased prooduct it was easy and simple from a comparison site.
