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What a absolute joke of a company!! Debenhams should be ashamed to be associated with such a company, promise the best service and cover.... couldn’t be further from the truth!!! Do not take policy out.
This company is literally after your money do not think that the name Debenhams gadget insurance is part of Debenhams it is NOT. I made a claim which was accepted after they wanted a picture of me next to my passport ID and all the other relevant...
Read moreThis company is literally after your money do not think that the name Debenhams gadget insurance is part of Debenhams it is NOT. I made a claim which was accepted after they wanted a picture of me next to my passport ID and all the other relevant documents the time. It tookthem to process the claim two weeks each time you email it takes 48 hours for them to give Reply back Do you have given me a replacement handset which is not Purchase the UK After I did a check on the Apple site the phone does not even have warranty. Apple help with any issues So I made a complaint and I’m not happy with this replacement handset as it’s not a UK handset. Since I’ve given all the proof I’m raised a complaint in reply they said we have to cancel your policy due to a high number of claims. this is my second claim in nearly 8 months I would not recommend this company to anyone really bad attitude over the phone and when you asked them a question in reply you get please hold the line for one minute lol It’s a bunch of monkeys under the side
I worked there and it's very cool
they will do anything to halt your claim, they want in date passports receipts with the correct wording, they even want a repair history of the phone, icloud screenshots, utility bills, council letters, proof of blacklisting, proof of usage proof of...
Read morethey will do anything to halt your claim, they want in date passports receipts with the correct wording, they even want a repair history of the phone, icloud screenshots, utility bills, council letters, proof of blacklisting, proof of usage proof of purchase, absolute con do not buy it has taken months of work and stress easier to just buy a new phone than to waste so much money and time with this company.
When planning a trip to Amsterdam at the beginning of the year, Debenhams had the best rate after carrying out research at several vendors. Friendly and professional service too!
Easy to sign up for travel insurance. Staff in store are very friendly to talk to. ( I went into branch and was then directed to their website)
Firstly the APR is high. I know it's variable but there are better deals. I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for...
Read more Firstly the APR is high. I know it's variable but there are better deals. I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for instance.
I've also been charged a cash withdrawal fee and I've never withdrawn cash from it.
The statements are always not what I was expecting, much higher. Probably because of the interest.
I can't wait to clear the balance or do a transfer to a 0% card.
Contact is ok most of the time but a few times I've emailed and had a letter as a reply or had no reply at all.
I have a Mastercard and its "amazing" the rewards you get. I get Debenhams rewards vouchers sent regularly and I recently won £500 by paying for my petrol on my mastercard through Shell.
Debenhams gadget insurance have had my phone in for repair for over three weeks now. They use a company called Greenbridge technology who are worse than useless! No communication, no answer to emails etc
My phone had water damage so I rang to make a claim they said I had to get proof of purchase and proof of useage first they said proof of useage wasn't right so I got another then the proof of purchase wasn't right so I got another then proof of...
Read moreMy phone had water damage so I rang to make a claim they said I had to get proof of purchase and proof of useage first they said proof of useage wasn't right so I got another then the proof of purchase wasn't right so I got another then proof of useage again! It took me a month before I even sent my phone away after numerous phone calls! Then I had to wait another week for then to test my phone then nearly another week for them to send me a new one. If all this wasn't bad enough my new phone broke after less than a month! Avoid this company!
With quite a few family trips planning this year we decided to get a family policy, it worked out as a bargain, will definately buy again next year!
part from go skippy ins.. bad customer service ... too much proof documents after your payment......
I bought Euros from Debenhams for as they were offering the best rate on the high street. They also give a £5 off a £20 spend in store which even though I didn't use it was a nice bonus. The girl who served me was really friendly, however it took a g...
Read moreI bought Euros from Debenhams for as they were offering the best rate on the high street. They also give a £5 off a £20 spend in store which even though I didn't use it was a nice bonus. The girl who served me was really friendly, however it took a good ten minutes to be seen which was annoying.
Really competitive deal as previous Insurance Company wanted four times the amount for renewal. Also a £50 voucher offered for store
They claim to replace your phone in the case of theft within 24 hours of a claim being approved but they have made me wait 8 days so far. They do not listen to your concerns and you have to call 3 or 4 times a day for updates. Very slow staff and poor...
Read moreThey claim to replace your phone in the case of theft within 24 hours of a claim being approved but they have made me wait 8 days so far. They do not listen to your concerns and you have to call 3 or 4 times a day for updates. Very slow staff and poor practices. Go with Endsleigh instead.
we were looking for cheap pet insurance and using a comparison site this company came up, it had all the aspects we were looking for and a no hassle sign up to the insurance
no issues. when u purchased prooduct it was easy and simple from a comparison site.
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