East Sussex Credit Union Reviews

  Ratings based on 217 reviews       Last review 3 months ago    

East Sussex Credit Union is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of East Sussex Credit Union we'd love to hear your feedback....

READ MORE

East Sussex Credit Union is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of East Sussex Credit Union we'd love to hear your feedback. Please share your East Sussex Credit Union review to help others find out more about this mutual.

Overall Rating

Amazing

1

2

3

4

5

East Sussex Credit Union Review Insight

What are people saying in their reviews?

Customer Service

56% of feedback is People related

Customer profile

Top Age Profile: 55-64

Top Channel Preference: App

East Sussex Credit Union Products 217

Savings

Friendly, helpful way to save

Very easy to open an Account online and then very easy to contact someone directly if needed. Also the chance to win in their Members Free Draws and you are kept up to date with their Newsletters. It seems very easy and straightforward to get a loan... Read more

Very easy to open an Account online and then very easy to contact someone directly if needed. Also the chance to win in their Members Free Draws and you are kept up to date with their Newsletters. It seems very easy and straightforward to get a loan at a very reasonable interest rate if needed too.

Reviewed on 4th August 2021
Jenny Mace's avatar
Jenny Mace
Write a review

Savings

outstanding.

very friendly and helpful, they also have very competitive rates for loan's, do packages at times ,like buying your bus ticket through them in Brighton is cheaper love that .

Reviewed on 13th July 2021
Gerald Mcwalters's avatar
Gerald Mcwalters
Write a review

Savings

Excellent savings provider

A very good provider with an intuitive system for setting up and managing accounts as well as always quick to give any advice on queries.

Reviewed on 13th July 2021
Michael Love's avatar
Michael Love
Write a review

Savings

Minimal robot - banking by human!

ESCU have the best customer service, run by actual, real people! And what great people they are too. The customer service is second to none, and it makes such a difference to talk to genuine, helpful people who are patient and understanding. It's a... Read more

ESCU have the best customer service, run by actual, real people! And what great people they are too. The customer service is second to none, and it makes such a difference to talk to genuine, helpful people who are patient and understanding. It's a rare and beautiful thing

Reviewed on 13th July 2021
James McDonald's avatar
James McDonald
Write a review

Loans

An absolute compassionate lifeline with a smile

How do they do so much good on mainly volunteer workforce!

Reviewed on 10th July 2021
Steve C's avatar
Steve C
Write a review

Loans

They are Just BRILLIANT, So understanding, Caring

Been a member for years, Loans & Savings available, Great helpful staff all are caring, always listening, and so understanding, One little shame the Credit Union is no longer in its own place on the high street, But it is still easy to access and now... Read more

Been a member for years, Loans & Savings available, Great helpful staff all are caring, always listening, and so understanding, One little shame the Credit Union is no longer in its own place on the high street, But it is still easy to access and now with the internet, everything can be done via their website/email, I always recommend East Sussex Credit Union to as many as I can, So much better than banks. Keep the good work up guys...

Reviewed on 1st July 2021
James Tucker's avatar
James Tucker
Write a review

Savings

Great easy to use credit union

Have used East Sussex Credit union for a few years and they just keep getting better. The app has made keeping track of my accounts so much easier.

Reviewed on 30th June 2021
Abi Callaghan's avatar
Abi Callaghan
Write a review

Savings

Loans and Savings

I joined the Credit union 15 years ago. I got a loan out for £500 at a time of great need. Have been a member since and cannot fault the staff or the way things are run. I now save with them through my pay check, after paying off my most recent loan.

Reviewed on 28th June 2021
Mo Batsel's avatar
Mo Batsel
Write a review

Loans

Decisions Made by Real People

They actually take the time to look at your loan application themselves and take into account your circumstances rather than letting a computer make the decision. They are so friendly and really quick at giving you a decision.

Reviewed on 23rd June 2021
Sam's avatar
Sam
Write a review

Loans

Quick loan

Got a loan I love the fact you have to save when you pay it back

Reviewed on 22nd June 2021
Gemma Marchant's avatar
Gemma Marchant
Write a review

Savings

Great intention

An extra reason to save money if it can help people who are struggling with making credits. This is saving with meaning.

Reviewed on 21st June 2021
Damien Robert's avatar
Damien Robert
Write a review

Loans

Amazing company

The Sussex Credit Union was the easiest way to get a loan, friendly people, not much questions and fair interest.

Reviewed on 19th June 2021
Cristiane Rodrigues da Silva 's avatar
Cristiane Rodrigues da Silva
Write a review

Loans

loan

easy and and very friendly atmosphere

Reviewed on 18th June 2021
Syed bakht's avatar
Syed bakht
Write a review

Loans

helpful polite and caring

always helpful and a great way to save

Reviewed on 17th June 2021
edmond earl's avatar
edmond earl
Write a review

Loans

Simple Loans

I have used this service several times over the years and always found the application process simple, fast and successful. Helpful staff who seem to understand and not judge when your in need of a loan. And the added bonus of the savings I have... Read more

I have used this service several times over the years and always found the application process simple, fast and successful. Helpful staff who seem to understand and not judge when your in need of a loan. And the added bonus of the savings I have accrued whilst repaying the loan is why I shall use my credit union in the future too. Brilliant!

Reviewed on 17th June 2021
Raini Coston's avatar
Raini Coston
Write a review

Loans

Helped me to get back on track

I have had 2 loans from East Sussex Credit Union, which I pay from my wages monthly. It has helped when I needed it the most and very easy as it just comes out of my wages but also allowing me to save at the same time. The app is easy to use, so you... Read more

I have had 2 loans from East Sussex Credit Union, which I pay from my wages monthly. It has helped when I needed it the most and very easy as it just comes out of my wages but also allowing me to save at the same time. The app is easy to use, so you know where you are with everything.

Reviewed on 17th June 2021
Mandi Garcia's avatar
Mandi Garcia
Write a review

Savings

The Best

Great community to be part off should’ve join sooner and starting saving great costumer care too

Reviewed on 17th June 2021
Sofia Vital's avatar
Sofia Vital
Write a review

Savings

saving

I have great experience with the ESCU for good customer service and quick response.

Reviewed on 17th June 2021
Louisa Amankrah 's avatar
Louisa Amankrah
Write a review

Savings

Great savings and loans group

Been with this group since moving to Brighton in 2016

Reviewed on 16th June 2021
sean graeme burke's avatar
sean graeme burke
Write a review

Loans

Very helpful

Friendly staff who are very helpful

Reviewed on 16th June 2021
M's avatar
M
Write a review