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Elephant Insurance reviews

Elephant Logo
Rated Average • 2.81/5

Elephant Insurance reviews

Unverified business Last reviewed within 14 days
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Review summary

People rate this company as Average based on 77 product reviews

Average score of 2.81/5
5 star
38%
4 star
19%
3 star
6%
2 star
3%
1 star
34%
Reviews for Elephant Insurance have trended positively over the past 90 days

Latest positive rating

5/5

Low cost and easily accessible advice

Low cost and easily accessible advice

{"display":"Edmond ","full_name":"Edmond ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Edmond 5th September 2024

Latest negative rating

1/5

What happened to rewarding loyalty?

All I wanted to do was change my address and the wanted to charge £38 although this was reduced to £17 after a discussion I... All I wanted to do was change my address and the wanted to charge £38 although this was reduced to £17 after a discussion I think the fact that I have been daft enough to stay with this company for 18 years with no sniff of any form of loyalty discount is something that will be changed when it come up for renewal. I agree with other reviews that say to keep away don't fall for it as I did. Read more Read less

{"display":"Kevv","full_name":"Kevv","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1380929.png"}}'s avatar
Car insurance
Kevv 5th March 2026
See more reviews for Elephant Insurance products

About Elephant Insurance

Elephant Insurance tries to keep auto insurance simple and to give you the tools and advice you need to buy auto insurance. They call it insurance on your terms. The journey starts with an easy online quote and includes information about the different coverages they offer.

Are you looking for the perfect quote to get you insured? Our Elephant Insurance reviews can help you decide if it’s the right insurer for you.

If you’re considering taking out insurance with Elephant Insurance, check out our reviews first. Find out which insurance policyholders have with Elephant Insurance and how satisfied they’ve been so far. Learn more about the benefits of being a Elephant Insurance member. Read about real experiences with the customer service team. All of this and more can be found in our Elephant Insurance reviews.

Elephant insurance reviews written by our Smart Money People can help you to find out more about this insurance company. Smart Money People is the UK's independent financial services review site. Read and write Elephant insurance reviews, and together we can help to increase trust and transparency in financial services.

Elephant Insurance at a glance

Reviews for Elephant Insurance

Showing 11 of 77 company reviews • Last reviewed within 14 days

What happened to rewarding loyalty?

Car insurance • 5th March 2026

All I wanted to do was change my address and the wanted to charge £38 although this was reduced to £17 after a discussion I... All I wanted to do was change my address and the wanted to charge £38 although this was reduced to £17 after a discussion I think the fact that I have been daft enough to stay with this company for 18 years with no sniff of any form of loyalty discount is something that will be changed when it come up for renewal. I agree with other reviews that say to keep away don't fall for it as I did. Read more Read less

{"display":"Kevv","full_name":"Kevv","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1380929.png"}}'s avatar
Rated Terrible • 1/5
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Stay away

Car insurance • 23rd September 2025

I take cover out from elephant insurance and after a few weeks calll me for validation of point u dont have at that time charges... I take cover out from elephant insurance and after a few weeks calll me for validation of point u dont have at that time charges me 25 pounds administration fees ,then 3 call again for the same point and become I didn't tell them they have to council the insurance, I don't understand. Beacous have already payed administration fees to validation now want me to 330 pounds for validation and I cant they ll council my package with them I can't pay this amount of money and was council ok fine I pay 135 every month can you return my money and send me 85 pounds saying administration fees which is 25ppund so they took 50 pounds with no explanation and paying back Admiral elephant Acorn all scamer with zero knowledge what insurance is really for all the know is how make money to own pocket and when it come to claim ,guess what they dont take responsibility you fault is yours stay way hope this helps Read more Read less

{"display":"moo mo","full_name":"moo mo","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1303876.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    This company must be shutdown.

    This company must be shutdown. What an embarrassment for the whole Admiral Group, Yes Admiral and Elephant are both the same group and worthless to... This company must be shutdown. What an embarrassment for the whole Admiral Group, Yes Admiral and Elephant are both the same group and worthless to deal with. I had to cancel my policy due to their incompetent/ lack of services, their exorbitant prices charging me £1500/month, when I'm paying now £600 plus much more protection and benefits than ever before. If you ever be in an accident, good luck, you must get a lawyer. Total avoid them Read more Read less

    {"display":"Nelson Pita","full_name":"Nelson Pita","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1289491.png"}}'s avatar
  • 1/5

    This is biggest scammesrs in the UK

    This is biggest scammesrs in the UK

    {"display":"B B","full_name":"B B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1073384.png"}}'s avatar
    Car insurance
    B B 31st December 2024
  • 1/5

    Absolutely scammers!

    Absolutely scammers! 1.5 years after opening a claim this insurer still haven't fix my car and the vehicle is left on the street non driveable!... Absolutely scammers! 1.5 years after opening a claim this insurer still haven't fix my car and the vehicle is left on the street non driveable! The car was vandalised and police report were sent to this insurer 18 months ago! DO NOT INSURE YOUR CAR WITH THEM EVER ! Read more Read less

    {"display":"Dimitar","full_name":"Dimitar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Dimitar 23rd October 2024
  • 5/5

    Low cost and easily accessible advice

    Low cost and easily accessible advice

    {"display":"Edmond ","full_name":"Edmond ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Edmond 5th September 2024
  • 5/5

    Friendly, prompt and efficient

    When someone crashed into my car, Elephant made the insurance process straightforward and also went above and beyond in their customer service skills by providing... When someone crashed into my car, Elephant made the insurance process straightforward and also went above and beyond in their customer service skills by providing a very reassuring tone and keeping me updated, subsequently alleviating any concerns. Read more Read less

    {"display":"MarieMorgan","full_name":"MarieMorgan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    MarieMorgan 23rd August 2024
  • 5/5

    They have been the cheapest multi/car insurance I ha...

    They have been the cheapest multi/car insurance I have been able to find for several years now

    {"display":"Derek Jordan","full_name":"Derek Jordan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Derek Jordan 23rd August 2024
  • 4/5

    Elephant Insurance not too heavy?

    Reasonable rates for older car and facility to pay in installments

    {"display":"Matthew Fuller","full_name":"Matthew Fuller","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    To build and manage a house

    Well helps the individual to keep the home and tell them some of the benefit that you enjoy when you have an insurance with them

    {"display":"Victoria ","full_name":"Victoria ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    DO NOT USE ELEPHANT INSURANCE!!!!

    Having so much issues starting claim...to courtesy vehicle...they always right...so don't waist your money,time and nerves...

    {"display":"A","full_name":"A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/805884.png"}}'s avatar
    Car insurance
    A 18th January 2024

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