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Enterprise Credit Union reviews

Enterprise Credit Union's logo
Rated Excellent 4.98/5

Enterprise Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • UK-based contact centre
    UK-based contact centre
  • Provides free financial planning calculators, guides and tools
    Provides free financial planning calculators, guides and tools

Review summary

People rate this company as Excellent based on 2,910 product reviews

Average score of 4.98/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%

ECU’s loans and savings services are quick, easy, and reliable, with staff who genuinely care and go above and beyond. The friendly team makes applying for loans straightforward and supports members through tough times. However, some find waiting times could be shorter and loan eligibility rules a bit restrictive.

Positive themes

  • ECU’s staff are friendly, helpful, and always ready to support you.
  • Applying for loans with ECU is quick and easy with fast payouts.
  • Saving with ECU is straightforward and helps build financial security.

Negative themes

  • Waiting times at ECU could be shorter for a smoother experience.
  • Loan rules can be strict; some found it hard to get loans without savings.
  • Support can feel limited during hardship; some felt let down by ECU.
Summarised by AI
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About Enterprise Credit Union

Enterprise Credit Union is a financial co-operative that exists for the benefit of its members.

People who live, work or study in the Knowsley, Liverpool, Sefton, St. Helens, Wirral, Halton and Warrington Boroughs of Merseyside are eligible to become members of Enterprise Credit Union. Surplus income that’s generated is returned to members via dividends or to improve and provide additional services.

Enterprise Credit Union offer savings accounts, loans and personal finance guides and tools.

Enterprise Credit Union at a glance

Contact details

Website
Visit provider website
Phone
0151 482 0177
Email
[email protected]
Main address
Hall Lane, Huyton, Liverpool, L36 6AX
Social media

Reviews for Enterprise Credit Union

Showing 11 of 2910 company reviews Last reviewed within 7 days

Quick efficient and very helpful at all times

Loans 28th January 2026

Quick efficient and very helpful at all times

Verified source
Rated Excellent 5/5
Read more product reviews

I would highly recommend enterprise credit union

Loans 27th January 2026

I would highly recommend enterprise credit union

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Applied online the loan was in my account 4 hrs...

    Applied online the loan was in my account 4 hrs later

    Loans
    Verified source 27th January 2026
  • 5/5

    Always 5 STAR service !

    Always 5 STAR service ! The Team are helpful and friendly . Offering great advice and support Thank you once again This is a much needed service for our local community !

    Loans
    Verified source 21st January 2026
  • 5/5

    Easy smooth process

    Easy smooth process, funds in my account the same day

    Loans
    Verified source 20th January 2026
  • 5/5

    Just simply the best

    Any chance I get I rave a enterprise credit union they are just simply the best the staff in each department are jsut extremely lovely... Any chance I get I rave a enterprise credit union they are just simply the best the staff in each department are jsut extremely lovely never had a single issue they really do go above and beyond for there customers they have always helped me out in my time of need I know I could confidently recommend them to family or friends and not be unsure about there experience but I have so much faith in this company just over the moon am lucky to be a member Read more Read less

    Loans
    Verified source 20th January 2026
  • 5/5

    Definitely recommend

    Really friendly staff and really fast response times

    {"display":"Sophie N","full_name":"Sophie N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sophie N 19th January 2026
  • 5/5

    Always straight forward no problems

    Always straight forward no problems

    Loans
    Verified source 19th January 2026
  • 5/5

    Great way to save and superb advice over my loan app...

    Great way to save and superb advice over my loan application

    Loans
    Verified source 19th January 2026
  • 5/5

    Very happy brilliant customer service

    Very happy brilliant customer service

    Loans
    Verified source 19th January 2026
  • 5/5

    Enterprise credit union is amazing it lets you save...

    Enterprise credit union is amazing it lets you save staff are very friendly and helpful

    {"display":"Nic Be","full_name":"Nic Be","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316184.png"}}'s avatar
    Savings
    Nic Be 3rd December 2025

    Products from Enterprise Credit Union

    Showing all products offered by Enterprise Credit Union

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