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Enterprise Credit Union: Loans reviews

View other Enterprise Credit Union products
4.98
Based on 1,929 reviews, last reviewed 1st Sep 2025
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025
Kimberley P's avatar
Kimberley P

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra
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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

When i needed help they were there for me.

5
When i needed help they were there for me. I've been with them for 13 years now and never had a problem. Always friendly, polite and willing to listen to you anytime Reviewed on: 9th July 2025
Carla B's avatar
Carla B

Had a loan and applying was straight forward great s...

5
Had a loan and applying was straight forward great service Reviewed on: 9th July 2025
Bernadette smith's avatar
Bernadette smith

I have taken a few loans out since joining the credi...

5
I have taken a few loans out since joining the credit union and don’t know how I would have managed without that help,I haven’t been able to work since August 2024 after taking ill, I’ve got a ongoing loan and when I couldn’t pay the full monthly amount l spoke to a lovely very understanding lady named Pauline and I now have a new payment plan which helped me enormously till I can return to work. Reviewed on: 9th July 2025
William lundon's avatar
William lundon

Always good value for money, and always willing to help

5
Always good value for money, and always willing to help Reviewed on: 9th July 2025
Kelly W's avatar
Kelly W

I've had 3 loans with enterprise credit union and al...

5
I've had 3 loans with enterprise credit union and always been highly satisfied. Customer service is excellent Reviewed on: 9th July 2025
Laura c's avatar
Laura c

Quick and excellent service answered within hours wi...

5
Quick and excellent service answered within hours with answer to application Reviewed on: 9th July 2025
Julie l's avatar
Julie l

Reliable and trustworthy service that I can depend o...

5
Reliable and trustworthy service that I can depend on for all my family needs and a life saver for father Christmas. Reviewed on: 9th July 2025
Claire Jessup's avatar
Claire Jessup

Extremely helpful

5
Extremely helpful when I have contacted them in the past. Explained everything thoroughly and didn't need to wait long to hear from them either. Reviewed on: 9th July 2025
Jo S's avatar
Jo S

Always happy to help.

5
Always happy to help. Ensuring I can afford payments before new loans. It really helps havingva back up and also supporting to save money to. Reviewed on: 9th July 2025
melissa burrows's avatar
melissa burrows

Have always been extremely friendly and helpful , wh...

5
Have always been extremely friendly and helpful , when no one else could help they were there and gave me a chance . They are not like any other company, they help you to save and always include their members . I have been a member for many years and they have always been 2nd to none. Rachel Horwood Reviewed on: 9th July 2025
Rachel Horwood's avatar
Rachel Horwood

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