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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (2254 reviews)

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4.94

Based on 2,254 reviews, last reviewed 27th May 2026

954% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Communication is 10 of the 10, understanding and sup... Communication is 10 of the 10, understanding and supportive Reviewed on: 27th May 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (2254)

Amazing credit union always there when need support

Amazing credit union always there when need support Reviewed on: 19th May 2026

Amazing staff

Staff are extremely friendly and supportive they are very helpful and understanding. I suffer from extreme anxiety and I have always felt reassured and clam on every open call Reviewed on: 19th May 2026

Have put off joining for years because i thought it...

Have put off joining for years because i thought it would be a lot harder to joing and get everything sorted but the staff made it a dream, wish i had joined sooner. Reviewed on: 19th May 2026

Very helpful,and helped me with my loan application

Very helpful,and helped me with my loan application Reviewed on: 19th May 2026

Cannot fault there customer service.

Cannot fault there customer service. Lovely, friendly staff Reviewed on: 19th May 2026

My experience with ECU has been great.

My experience with ECU has been great. I received all the information I needed when enquiring about a small loan and felt very satisfied the product i was applying for suited my needs . The customer service was excellent. Reviewed on: 19th May 2026

Excellent service.

Excellent service. Always very polite and helpful. Reviewed on: 19th May 2026

Amazing!

Fantastic service, great team who are ever knowledgeable and supportive. I would highly recommend enterprise credit union. Reviewed on: 19th May 2026

So so helpful with anything I needed always their to...

So so helpful with anything I needed always their to help. Lovely people Reviewed on: 19th May 2026

Very polite and great customer service & easy to get...

Very polite and great customer service & easy to get through steps even via online. Very helpful and also great loan rate its nice to be able to have something reliable and helpfull. Reviewed on: 19th May 2026

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