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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

Been an amazing help from start to finish thank you...

Been an amazing help from start to finish thank you for helping me out financially not just me but my children to Reviewed on: 14th July 2026

Amazing and quick loans and updates and great custom...

Amazing and quick loans and updates and great customer service Reviewed on: 14th July 2026

Brilliant service.

Brilliant service. Staff are amazing always welcoming, polite friendly and professional Reviewed on: 14th July 2026

So easy to apply and the app is great

So easy to apply and the app is great Reviewed on: 14th July 2026

Best ever the service I recieve from ecu is somethin...

Best ever the service I recieve from ecu is something else Reviewed on: 14th July 2026

Been using for a while now easy to use good communic...

Been using for a while now easy to use good communication fast process Reviewed on: 14th July 2026

Always friendly and ready to help

Always friendly and ready to help Reviewed on: 14th July 2026

helpful from start to finish,

helpful from start to finish, staff know they're products and explain it all and help you. never had a problem Reviewed on: 14th July 2026

Great people,doing an amazing job.

Great people,doing an amazing job. Really helped me build up some sav Reviewed on: 14th July 2026

Great experience all round

I have taken many loans over the years and I have always been met with the most polite staff who have always gone above and beyond to be helpful or explain things to help me understand. I feel that the loans they provide are not over an amount that would be unreasonable to pay back with interest. I appreciate all staff at Enterprise Credit Union for the work that they do Reviewed on: 14th July 2026

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