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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (2254 reviews)

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4.94

Based on 2,254 reviews, last reviewed 27th May 2026

954% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Communication is 10 of the 10, understanding and sup... Communication is 10 of the 10, understanding and supportive Reviewed on: 27th May 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (2254)

Always a lovely friendly conversation when I speak t...

Always a lovely friendly conversation when I speak to anyone at ECU, brilliant customer service and always very helpful Reviewed on: 19th May 2026

Had great deood willing to put my han...

Had great experience very good willing to put my hands on my head not. Now very tired Reviewed on: 19th May 2026

Never had an issue with anything to do with the app...

Never had an issue with anything to do with the app or when calling up Reviewed on: 19th May 2026

I rang up and spoke to a lovely man who helped me ge...

I rang up and spoke to a lovely man who helped me get a loan and helped me sort out how to pay it back and save up at the same time , was excellent, very happy, love credit union.I can save money and get a loan when needed , wil always use this service Reviewed on: 19th May 2026

All staff are amazing they can't do enough to help y...

All staff are amazing they can't do enough to help you when you need it most. I would of been financially lost without them Reviewed on: 19th May 2026

Really easy and efficient to get a loan, smooth simp...

Really easy and efficient to get a loan, smooth simple process. Reviewed on: 19th May 2026

Loan application was quick and eady

I found the application process was really quick as my easy to navigate. The team are all amazing and easy to talk too. Reviewed on: 19th May 2026

I have been with ecu for about 9 years now an its be...

I have been with ecu for about 9 years now an its been the best thing i have ever done i can save with them freely an take out loans when needed and tge interest is not too expensive either i would highly recommenend ecu to anyone :) Reviewed on: 19th May 2026

Great experience staff was lovely helping me along t...

Great experience staff was lovely helping me along the way from setting up my account to forgetting my login details and helping me sort it out loans that suit everyone and no bad vat on paying it back Reviewed on: 19th May 2026

The staff at credit union are really kind friendly s...

The staff at credit union are really kind friendly so helpful its easy just to ring up and speak to them even when u got anxiety Reviewed on: 19th May 2026

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