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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (2254 reviews)

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4.94

Based on 2,254 reviews, last reviewed 27th May 2026

954% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Communication is 10 of the 10, understanding and sup... Communication is 10 of the 10, understanding and supportive Reviewed on: 27th May 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (2254)

So glad I found ECU.

I've had to take out a few loans with ECU since I've been with them and its honestly been a life saver when times have been hard financially. I'm so glad I came across ECU they make the whole process very easy and the staff always very warm and friendly and reassurancing with any questions I have. They always accommodate the loan repayments to what best suits yourself, so very person centred approach. They are just a fantastic company. They are helping so many people who are struggling, by taking the stress and weight off their shoulders, by providing decent loan amounts, with affordable repayment plans. You don't come away after getting a loan with ECU thinking "oh no what have I just done? "can I afford this? "am I going to get in more debt? You come away feeling relieved and like you can relax for first time in ages, cause you know you are in good hands and the repayments are manageable. That's an amazing thing to provide to people! I recommend them to everyone. Reviewed on: 19th May 2026

All staff are always so helpful and friendly and res...

All staff are always so helpful and friendly and respond very quickly to emails, they have helped me out alot of the years thanks Reviewed on: 19th May 2026

Been with enterprise for 18 years, had no issues and...

Been with enterprise for 18 years, had no issues and will stay with them Reviewed on: 19th May 2026

I love this place!!

I love this place!!! Staff are fantastic and go out of their way to help and find solutions if they are needed…. I Alison think it’s a fantastic idea that continual repayments are required for 20 weeks before a top up is available!! This helps me budget for big events and also if any one off things crop up… thank you so much to all the staff. Reviewed on: 19th May 2026

Staff always friendly and helpful

Staff always friendly and helpful Reviewed on: 19th May 2026

Wouldn’t save with anyone else 5 stars

I have saved with enterprise credit union for 6 years now and I am happy I started when I did they are very helpful and I have recommended them to all my family now they save with them aswel Reviewed on: 19th May 2026

Great customer service, great way of saving

Great customer service, great way of saving Reviewed on: 19th May 2026

Friendly and helpful advisers

I’ve always been helped by my ECU representative with great advice on how to manage my account. It has proven really helpful for me when I’ve been stuck at times. It’s helped with things like holidays, housing deposits, my children’s activity costings and much more. It’s also helped me with managing savings too. I’ve have been with the same branch since I started (Pilch lane Liverpool). I couldn’t recommend it more! Reviewed on: 19th May 2026

They were fast at getting in touch with me and so po...

They were fast at getting in touch with me and so polite Reviewed on: 19th May 2026

They have never failed to be there for me when I nee...

They have never failed to be there for me when I need them. Reviewed on: 19th May 2026

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