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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (2254 reviews)

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4.94

Based on 2,254 reviews, last reviewed 27th May 2026

1042% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Communication is 10 of the 10, understanding and sup... Communication is 10 of the 10, understanding and supportive Reviewed on: 27th May 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (2254)

I was a total novice ..

I was a total novice to ECU but the staff in branch and on the phone helped me me in every aspect it was quick and easy and would recommend to any body its just a hello away with your first call so try it !! Reviewed on: 19th May 2026

Iv been with enterprise Credit Union from when my c...

Iv been with enterprise Credit Union from when my children was babys now my daughter is 18 soon , Christmas loans and school unforms 6 weeks holiday it's all helps the girls are brilliant Reviewed on: 19th May 2026

Very helpful would recommend, helped in a difficult...

Very helpful would recommend, helped in a difficult situation and it was easy to sort out Reviewed on: 19th May 2026

IExcellent and straightforward service

IThe loan process was quick, easy, and hassle-free. The staff were incredibly helpful throughout. Would highly recommend Enterprise Credit Union. Reviewed on: 19th May 2026

Very friendly and polite staff who are happy to help...

Very friendly and polite staff who are happy to help as I struggle with forms. Reviewed on: 19th May 2026

Helped me to get my very first loan many years ago a...

Helped me to get my very first loan many years ago at an affordable rate of payments which has helped me to be clear of any debts today, they are very helpful & their customer service is amazing. Reviewed on: 19th May 2026

Thank you !!

I have used credit union enterprise for a very long time. Being able to access a loan with bad credit scores has been a massive help being a single parent to a family being able to have Christmas loans with low interest rates has been a life saver and been able to make my children’s christmases over the years magical. Reviewed on: 19th May 2026

Enterprise Credit Union offered me a lifeline

Enterprise Credit Union offered me a lifeline when I couldn’t obtain credit anywhere else, by using my child Benifit, it really gave me the opportunity to grow my credit, lend money and have that ability to relay on it for Christmas. It’s a massive help each year on the run up to Christmas which takes so much stress and anxiety away from me and gives my children the best Christmas, Its also helped me to grow my savings. I’ve been using Enterprise credit Union since 2018 and I recommend it so many people in similar situations. It’s helped me so much over the last few years and I would recommend anyone to use them, the staff are also mega polite and helpful, really down to earth and not judgmental like a lot of places are if you ever struggling. Brilliant Union would give them 100/10 if I could. Reviewed on: 19th May 2026

I have been with credit union for years they are sup...

I have been with credit union for years they are super friendly and supportive very understanding to my needs and have gone above and beyond to help me in emergency situations when I had no one else absolutely brilliant service will continue to save with them for life probably they are like a little extended family ! Very happy Reviewed on: 19th May 2026

They r very good they will help you with any think y...

They r very good they will help you with any think you need. With out this company I wud not be able to get the things I need and helps me save money for other things. Reviewed on: 19th May 2026

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