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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (2254 reviews)

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4.94

Based on 2,254 reviews, last reviewed 27th May 2026

1042% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Communication is 10 of the 10, understanding and sup... Communication is 10 of the 10, understanding and supportive Reviewed on: 27th May 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (2254)

Great, kind and helpful staff.

Great, kind and helpful staff. Fab customer services Reviewed on: 19th May 2026

When I was diagnosed with breast cancer every member...

When I was diagnosed with breast cancer every member of your team that I spoke to where so helpful and they still are Reviewed on: 19th May 2026

Communication is always open if i need a loan enquiry

Communication is always open if i need a loan enquiry Reviewed on: 19th May 2026

Very good service very polite always on hand to in a...

Very good service very polite always on hand to in any situation Reviewed on: 19th May 2026

Great way to save money and get extra help to get lo...

Great way to save money and get extra help to get loans. Staff are lovely and helpful. Reviewed on: 19th May 2026

ECU Simply superb. 100% recommend.

ECU staff are so friendly, helpful and professional. They have helped me on a number of occasions getting a loan or with general enquiries. I find the app really useful and reliable. I have recommended them to many members of my family and friends. Reviewed on: 19th May 2026

I have been a member for over 20 years.

I have been a member for over 20 years. Fantastic service, I always recommend Enterprise Credit Union. Whether that be in work via NHS referral. Reviewed on: 19th May 2026

Quick and easy communication and set up

Quick and easy communication and set up Reviewed on: 19th May 2026

Brilliant!

Brilliant!! staff are really friendly and help when they can. Reviewed on: 19th May 2026

Absolutely amazing service from start to finish, sta...

Absolutely amazing service from start to finish, staff are amazing any enquiries this email or calling up a local branch they've always been friendly and helpful (st Helens branch) Reviewed on: 19th May 2026

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