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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3378 reviews)

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4.96

Based on 3,378 reviews, last reviewed 1st Aug 2026

907% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always quick efficient and very friendly Always quick efficient and very friendly Reviewed on: 1st August 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3378)

My experience was great.

My experience was great. My money coach was very polite and helpful setting up an account. Reviewed on: 29th May 2026

Very helpful and polite.

Very helpful and polite. The app is easy to use. Customer service is excellent. Reviewed on: 29th May 2026

I have ha a few loans from ECU.

I have ha a few loans from ECU. Staff have aways been very professional, helpful and patient, and the interest charges are very reasonable. Reviewed on: 29th May 2026

Amazing service

Always available, reliable. Always Email back that same day. Lovely costumer service. Reviewed on: 28th May 2026

Communication is 10 of the 10, understanding and sup...

Communication is 10 of the 10, understanding and supportive Reviewed on: 27th May 2026

So glad I joined .

So glad I joined . It’s been a great experience all round Reviewed on: 26th May 2026

The credit union are a family in the community, they...

The credit union are a family in the community, they are professional they know exactly what they are doing help you in anyway possible Be lost without them! Reviewed on: 26th May 2026

I have been saving with enterprise credit union for...

I have been saving with enterprise credit union for nearly 5 years and it helps me out a lot when it comes to Christmas or my sons birthday the customer service is great and have always helped me out I couldn’t recommend ecu enough Reviewed on: 26th May 2026

I've bin with them for years and if I need anything...

I've bin with them for years and if I need anything they will try and help me out if they can in anyway Reviewed on: 26th May 2026

Five star company

Excellent company friendly staff would recommend to any one Reviewed on: 26th May 2026

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