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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

Very helpful and efficient!

Very helpful and efficient! Never had a problem with any of the stages with saving and borrowing. Reviewed on: 21st April 2025

Been a member of credit union for 11 years and they...

Been a member of credit union for 11 years and they have helped me so much Reviewed on: 21st April 2025

Very easy to navigate in the app and helpful custome...

Very easy to navigate in the app and helpful customer services. Reviewed on: 21st April 2025

This gets me and my daughter a holiday

Through saving through ECU I get to borrow money every year which pays for me to take my little girl on holiday, with out ECU we wouldn’t get a holiday. Reviewed on: 21st April 2025

Always happy to help!

Always happy to help! Nothing is eva to much Reviewed on: 21st April 2025

My first encounter with entreprise credit union was...

My first encounter with entreprise credit union was 2 years ago, I was in a bad place as a single mother and needed a little bit of help. My friend recommended this company and I contacted them, the lady in the phone was so helpful and friendly and made my experience very much appreciated. She couldn’t help me more and made me feel like a weight had been lifted within the 30 minute phone call. I have never had a bad experience since. I have recommended to so many people and I will continue to. Reviewed on: 21st April 2025

There to help

Have helped when I've needed something that had broken at home, appliances ect.. i was able to get loan no problem. Helps with savings aswell Reviewed on: 21st April 2025

Always helped when asked happy friendly experienced...

Always helped when asked happy friendly experienced staff Reviewed on: 21st April 2025

The staff here always go above and beyond eveyone I...

The staff here always go above and beyond eveyone I have spoken to are so freindly really put you at ease lovely people Reviewed on: 21st April 2025

Everything from day one has been so easy the staff a...

Everything from day one has been so easy the staff are always friendly and customer service is amazing. Reviewed on: 21st April 2025

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