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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

70% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

Always ready with help and advice when needed

Always ready with help and advice when needed Reviewed on: 7th July 2025

Amazing customer service.

Amazing customer service. Helpful in times of need. A good saving investment. Reviewed on: 7th July 2025

If I need help tehy will try there best to help with...

If I need help tehy will try there best to help with me Reviewed on: 6th July 2025

Staff are helpful, friendly and always happy to help

Staff are helpful, friendly and always happy to help Reviewed on: 6th July 2025

This is brilliant plans are amazing and so helpful

This is brilliant plans are amazing and so helpful Reviewed on: 6th July 2025

Jess was very helpful on the phone, and lovely to sp...

Jess was very helpful on the phone, and lovely to speak to would highly recommend. Reviewed on: 6th July 2025

Fast to process and helpful.

Fast to process and helpful. All round good service Reviewed on: 6th July 2025

Amazing customer service

Really nice people they understand and very down to earth Reviewed on: 6th July 2025

Enterprise needs to win!

Work with you.. support you, they give you of advice. And understanding too! They are quick at what they do and we’ll mannered at all times..the staff are amazing in st.Helen’s at enterprise. Reviewed on: 6th July 2025

Smooth and easy process and somewhere I trust

Iv been getting loans with ECU for 11 years. The staff at branches have always been incredibly helpful and nice. In times of need it has been a lifeline to me, and the only place to get credit that doesn’t feel like extortion with interest rates, especially through times as a young mum and student when I have been financially vulnerable. It’s always a smooth process, always quickly processed and balance always updated weekly and on time so I know exactly where I’m up to. In 11 years I’ve never had a bad experience! Reviewed on: 6th July 2025

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