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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (2254 reviews)

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4.94

Based on 2,254 reviews, last reviewed 27th May 2026

954% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Communication is 10 of the 10, understanding and sup... Communication is 10 of the 10, understanding and supportive Reviewed on: 27th May 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (2254)

Been with ECU for about 8 years now there amazing!!

Been with ECU for about 8 years now couldn't fault them st Helens branch are an amazing team, I'd be lost some Christmases without them Reviewed on: 6th May 2026

Great helpful customer service great easy to use app...

Great helpful customer service great easy to use app and the savings side is also great and helpful Reviewed on: 6th May 2026

Always saving as I’m paying back my loans.

Always saving as I’m paying back my loans. Always there to help if struggling with any payments. Interest on loans is the lowest I’ve ever seen. Reviewed on: 6th May 2026

Amazing customer service, fast efficient and if they...

Amazing customer service, fast efficient and if they can recommend a different way of working things that could be better they do Reviewed on: 6th May 2026

I have never had a bad experience with these, staff...

I have never had a bad experience with these, staff are honestly brilliant and are there to help when needed Reviewed on: 6th May 2026

Amazing Credit Union

I have been with Enterprise Credit Union for nearly 5 years now and I’ve never had a problem. I save as well as take out loans and they always make sure I don’t get a high loan if I can’t afford it but still make sure I get enough for what I need it for. Reviewed on: 30th April 2026

Amazing Team

Every time I interact with ECU, I am greeted with a smile and helped from start to finish. The services that they provide across their communities is 2nd to none. The common phrase "Not all heroes wear capes" comes to mind Reviewed on: 29th April 2026

I have never had a bad experience with ECU.

I have never had a bad experience with ECU. The app/website are easy to navigate and staff are always happy to help with whatever I need. Reviewed on: 28th April 2026

Great way of supporting savings whilst borrowing aff...

Great way of supporting savings whilst borrowing affordable Reviewed on: 27th April 2026

All staff are always so helpful x polite

All staff are always so helpful x polite Reviewed on: 27th April 2026

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