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Enterprise Credit Union: Loans reviews

4.98
Based on 1,929 reviews, last reviewed 1st Sep 2025
70% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
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0%
2 star
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0%
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0%

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025
Kimberley P's avatar
Kimberley P

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

My wife passed away last year and I needed money for...

5
My wife passed away last year and I needed money for her funeral I went to ECU who were very sympathetic they made it possible for me to give her the funeral she deserved I will be forever grateful Reviewed on: 6th July 2025

Very professional, polite and helpful, good thing to...

5
Very professional, polite and helpful, good thing to help when needed Reviewed on: 6th July 2025

I suffer from a social anxiety we're speaking on th...

5
I suffer from a social anxiety we're speaking on the phone and seeing people face to face is really unsettling the process is easy and quick Reviewed on: 6th July 2025

Helpful honest and easy to access, kind staff very k...

5
Helpful honest and easy to access, kind staff very knowledgeable. All information in one place would definitely recommend Reviewed on: 6th July 2025

Friendly, approachable customer service.

5
Friendly, approachable customer service. Easy and simple to understand and everything is explained. Has been a massive help Reviewed on: 6th July 2025

Friend and efficient staff

5
Very friendly staff who dealt with my request efficiently, and explained the conditions clearly for my loan. Reviewed on: 6th July 2025

Excellent 5 stars

5
Will do everything they can to help when applying for a top up loan, they give good advice & once loan is approved it’s fast & in bank account . Would recommend to anyone. Reviewed on: 5th July 2025

I’ve been signed up for about a year and have no com...

5
I’ve been signed up for about a year and have no complaints ithink it’s really good Reviewed on: 5th July 2025

East app to pay and apply for loans friendly staff

5
East app to pay and apply for loans friendly staff Reviewed on: 5th July 2025

Starter loan

5
Started when I moved into my first home excellent always Reviewed on: 5th July 2025

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