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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1946 reviews)

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4.98

Based on 1,946 reviews, last reviewed 19th Feb 2026

275% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very helpful and polite and good customer service Very helpful and polite and good customer service by the staff Reviewed on: 19th February 2026

Verified source

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1946)

Staff are helpful, friendly and always happy to help

Staff are helpful, friendly and always happy to help Reviewed on: 6th July 2025

This is brilliant plans are amazing and so helpful

This is brilliant plans are amazing and so helpful Reviewed on: 6th July 2025

Jess was very helpful on the phone, and lovely to sp...

Jess was very helpful on the phone, and lovely to speak to would highly recommend. Reviewed on: 6th July 2025

Fast to process and helpful.

Fast to process and helpful. All round good service Reviewed on: 6th July 2025

Amazing customer service

Really nice people they understand and very down to earth Reviewed on: 6th July 2025

Enterprise needs to win!

Work with you.. support you, they give you of advice. And understanding too! They are quick at what they do and we’ll mannered at all times..the staff are amazing in st.Helen’s at enterprise. Reviewed on: 6th July 2025

Smooth and easy process and somewhere I trust

Iv been getting loans with ECU for 11 years. The staff at branches have always been incredibly helpful and nice. In times of need it has been a lifeline to me, and the only place to get credit that doesn’t feel like extortion with interest rates, especially through times as a young mum and student when I have been financially vulnerable. It’s always a smooth process, always quickly processed and balance always updated weekly and on time so I know exactly where I’m up to. In 11 years I’ve never had a bad experience! Reviewed on: 6th July 2025

My wife passed away last year and I needed money for...

My wife passed away last year and I needed money for her funeral I went to ECU who were very sympathetic they made it possible for me to give her the funeral she deserved I will be forever grateful Reviewed on: 6th July 2025

Very professional, polite and helpful, good thing to...

Very professional, polite and helpful, good thing to help when needed Reviewed on: 6th July 2025

I suffer from a social anxiety we're speaking on th...

I suffer from a social anxiety we're speaking on the phone and seeing people face to face is really unsettling the process is easy and quick Reviewed on: 6th July 2025

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