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Enterprise Credit Union: Loans reviews

4.98
Based on 1,931 reviews, last reviewed 12th Nov 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

The customer care is second to none I’ve never had a... The customer care is second to none I’ve never had a problem with applying for a loan or a top up they get back to me several times to keep me updated... Read more Reviewed on: 12th November 2025
Donna B's avatar
Donna B

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1931)

ECU have changed my life for the better!

5
ECU have helped me to afford the big things in my family's life. They always help me work out a more than affordable plan within my budget and taken so much stress away from me as a single parent to 3 children. Before ECU I just couldn't afford a holiday for my children, now we go away on a lovely holiday every few years and I always have money left in my savings too. Reviewed on: 5th July 2025

Very easy and transparent procedure.

5
Very easy and transparent procedure. Reviewed on: 5th July 2025

Fast and reliable service.

5
Fast and reliable service. The process to make an application is simple. Very clear and straightforward. The assistance from the customer service is outstanding. They answer any questions and make things easy to understand. Reviewed on: 5th July 2025

Excellent and straight forward process, Good to star...

5
Excellent and straight forward process, Good to start saving too. Reviewed on: 5th July 2025

Amazing experience easy and economical

5
Amazing experience easy and economical Reviewed on: 5th July 2025

My working hours means I can’t get into the store, s...

5
My working hours means I can’t get into the store, so I done everything online which is amazing. The service is excellent and when I have phoned they are so helpful and so easy to talk too. Highly recommend . Reviewed on: 5th July 2025

Save and borrow all at once

5
Love the fact I can save seperate to my bank account and save as I pay off my loan. The loans are always great for Christmas or that unexpected expense without needing to worry. Reviewed on: 5th July 2025

Always go above and beyond to help everytime x

5
Always go above and beyond to help everytime x Reviewed on: 5th July 2025

Verru easy ferry nice people and help you with every...

5
Verru easy ferry nice people and help you with everything Reviewed on: 5th July 2025

Very helpful, knowledgeable staff.

5
Very helpful, knowledgeable staff. Applying for loans can feel a bit daunting and embarrassing but here I felt comfortable and not embarrassed at all. Reviewed on: 5th July 2025

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