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Enterprise Credit Union: Loans reviews

4.98
Based on 1,931 reviews, last reviewed 12th Nov 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

The customer care is second to none I’ve never had a... The customer care is second to none I’ve never had a problem with applying for a loan or a top up they get back to me several times to keep me updated... Read more Reviewed on: 12th November 2025
Donna B's avatar
Donna B

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1931)

Excellent customer service, easy and quick loan when...

5
Excellent customer service, easy and quick loan when needed. Reviewed on: 5th July 2025

Skeptical at first, best decision I've made!

5
I was very skeptical about getting any loans as I hated having to get credit for things. As a single mum I struggled to get Christmas presents and was recommended ECU by a friend, she said if you claim child benefit, which I did, then you can sort it so your DD pays the loan directly if I am accepted for one. I liked the idea of that as the money will never come into my account and it would pay itself off and put something away in my savings, which they set up for you. A portion of the child benefit gets put into a savings pot and the rest pays off the loan. I've never looked back as the top up loans throughout the years have helped me immensely!! I recommend ECU to anyone who asks me where they should go for a loan. Reviewed on: 5th July 2025

HIGHLY RECCOMEND!

5
ECU has been a massive help for me to get back on track with my finances. Getting a loan out was very straight forward and I received a fast response. With my loan I covered what I needed to pay and since that I have been able to grow my savings account which has provided me with piece of mind knowing I have some money set aside for whenever I need it. It has all been a breeze and the customer service is fantastic. It is one of the few places that I know that make everything very clear, easy to understand and easy to navigate. I can’t fault them at all. Highly recommended! Reviewed on: 5th July 2025

Fanstatic

5
I have always found ECU's loan process to be fast, easy and efficient. The staff are lovely and very knowledgeable, not got a bad word to say about the company or staff Reviewed on: 5th July 2025

I have been with credit union since my son was born...

5
I have been with credit union since my son was born 15 years ago the help at cross lane branch is unbelievable the staff in there are amazing always willing to help you at your worst and at your best times forever grateful Reviewed on: 5th July 2025

Great experience, been here for a few years now, an...

5
Great experience, been here for a few years now, and it is a huge help for me. Never had any issues, service is very simple and easy to navigate around, this makes it easier for me to know what I owe at any time Reviewed on: 5th July 2025

Amazing friendly company never make you feel judge a...

5
Amazing friendly company never make you feel judge always there to help in anyway shape or form they can for us customers thank you amazing team work xxx Reviewed on: 4th July 2025

Loans always paid out fast and it's hassle free to a...

5
Loans always paid out fast and it's hassle free to apply Reviewed on: 4th July 2025

From the first time I applied for my loan it’s been...

5
From the first time I applied for my loan it’s been plain sailing so helpful and i received my loan the same day. The staff are amazing and so so helpful Reviewed on: 4th July 2025

Very helpful in answering my queries and helpful in...

4
Very helpful in answering my queries and helpful in any problems I run into Reviewed on: 4th July 2025

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