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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1946 reviews)

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4.98

Based on 1,946 reviews, last reviewed 19th Feb 2026

275% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very helpful and polite and good customer service Very helpful and polite and good customer service by the staff Reviewed on: 19th February 2026

Verified source

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1946)

My working hours means I can’t get into the store, s...

My working hours means I can’t get into the store, so I done everything online which is amazing. The service is excellent and when I have phoned they are so helpful and so easy to talk too. Highly recommend . Reviewed on: 5th July 2025

Save and borrow all at once

Love the fact I can save seperate to my bank account and save as I pay off my loan. The loans are always great for Christmas or that unexpected expense without needing to worry. Reviewed on: 5th July 2025

Always go above and beyond to help everytime x

Always go above and beyond to help everytime x Reviewed on: 5th July 2025

Verru easy ferry nice people and help you with every...

Verru easy ferry nice people and help you with everything Reviewed on: 5th July 2025

Very helpful, knowledgeable staff.

Very helpful, knowledgeable staff. Applying for loans can feel a bit daunting and embarrassing but here I felt comfortable and not embarrassed at all. Reviewed on: 5th July 2025

Excellent customer service, easy and quick loan when...

Excellent customer service, easy and quick loan when needed. Reviewed on: 5th July 2025

Skeptical at first, best decision I've made!

I was very skeptical about getting any loans as I hated having to get credit for things. As a single mum I struggled to get Christmas presents and was recommended ECU by a friend, she said if you claim child benefit, which I did, then you can sort it so your DD pays the loan directly if I am accepted for one. I liked the idea of that as the money will never come into my account and it would pay itself off and put something away in my savings, which they set up for you. A portion of the child benefit gets put into a savings pot and the rest pays off the loan. I've never looked back as the top up loans throughout the years have helped me immensely!! I recommend ECU to anyone who asks me where they should go for a loan. Reviewed on: 5th July 2025

HIGHLY RECCOMEND!

ECU has been a massive help for me to get back on track with my finances. Getting a loan out was very straight forward and I received a fast response. With my loan I covered what I needed to pay and since that I have been able to grow my savings account which has provided me with piece of mind knowing I have some money set aside for whenever I need it. It has all been a breeze and the customer service is fantastic. It is one of the few places that I know that make everything very clear, easy to understand and easy to navigate. I can’t fault them at all. Highly recommended! Reviewed on: 5th July 2025

Fanstatic

I have always found ECU's loan process to be fast, easy and efficient. The staff are lovely and very knowledgeable, not got a bad word to say about the company or staff Reviewed on: 5th July 2025

I have been with credit union since my son was born...

I have been with credit union since my son was born 15 years ago the help at cross lane branch is unbelievable the staff in there are amazing always willing to help you at your worst and at your best times forever grateful Reviewed on: 5th July 2025

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