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Enterprise Credit Union: Loans reviews

4.98
Based on 1,929 reviews, last reviewed 1st Sep 2025
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
99%
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1%
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2 star
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Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025
Kimberley P's avatar
Kimberley P

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

Quick service and friendly

5
Every time I have applied etc it’s always been fast and reliable Reviewed on: 2nd July 2025

You've have made so much diffrence in my life I was...

5
You've have made so much diffrence in my life I was really struggling to live with out youß i don't no what I would do xxx Reviewed on: 2nd July 2025

Quick and easy to apply very good communication

5
Quick and easy to apply very good communication Reviewed on: 2nd July 2025

Best customer service

5
It was my first ever loan and the lady I spoke to put me at ease explaining everything .i have spoke to multiple people and the customer service is excellent Reviewed on: 2nd July 2025

The best service and team.

5
The best service and team. every time i contact them they are there for me Reviewed on: 1st July 2025

I was told I couldn’t afford the interest but surpri...

5
I was told I couldn’t afford the interest but surprisingly, it was considerably low and no stress in approval. No cat and rat chase before payment. I’m currently saving and won’t hesitate to take a loan again because there are no hidden charges. What you see is what you get Reviewed on: 1st July 2025

Quick decision.

5
Quick decision. Low rate loan and money transferred quickly. Staff extremely helpful and really friendly. Nothing is too much trouble Reviewed on: 1st July 2025

Absolutely amazing ive been with ecu for over 6 year...

5
Absolutely amazing ive been with ecu for over 6 years now and has always been there for us never had a problem very polite and always happy to help Reviewed on: 1st July 2025

Great customer service everything was explained clea...

5
Great customer service everything was explained clearly would highly recommend to anyone Reviewed on: 1st July 2025

Excellent experience from ECU

5
Excellent experience never had a problem with them since I joined. Great features on the app and bot is always there to answer any questions in full. Reviewed on: 1st July 2025

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