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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

The staff are very friendly and app easy to use...

The staff are very friendly and app easy to use Reviewed on: 13th July 2026

Excellent service, staff are very helpful and helpful.

Excellent service, staff are very helpful and helpful. Reviewed on: 13th July 2026

I have been with enterprise credit union for about 1...

I have been with enterprise credit union for about 17 years years and they have always been so helpful In every possible way Reviewed on: 12th July 2026

Extremely helpful.

Extremely helpful. Much more affordable and reasonable than loan companies, I like the way this company prioritises the customer. Reviewed on: 12th July 2026

I was going through a rough time and these helped me...

I was going through a rough time and these helped me with affordable loan and a chance to save with them. This has helped thanks ECU Reviewed on: 12th July 2026

I have used credit union for newly 6 years now alway...

I have used credit union for newly 6 years now always been a stress free experience, I have a tailored worked to help me stay on track and no overdo and but my self in difficult with my account! She is amazing Reviewed on: 12th July 2026

Can't fault them

Credit union for me have been amazing over the last 8 years, wouldn't save with anyone else Reviewed on: 12th July 2026

I have been with enterprise for years now and everyo...

I have been with enterprise for years now and everyone is really helpful and friendly. I called up to see if someone could help me apply for my uniform loan and spoke to Jenny who talked me through everything. She even called me back to let me know it had all gone through and my agreement to sign was in my emails. Reviewed on: 12th July 2026

I have been an ECU member for nearly 25 years and it...

I have been an ECU member for nearly 25 years and it was the best thing I ever did opening a savings account with them. I took out my first loan 22 years ago and practically every year since I've had a top up loan which helps me pay for holidays or car costs. I love the fact that using my ECU account, whether it's checking my savings account or applying for a loan, is all done online, so easy to access and use. Applying for a loan is the easiest thing you can do. My interaction with staff, be it over the phone or in person at a branch is always a pleasurable experience, the staff are knowledge, friendly and always ready to help. There's is no bank or building society, that could surpass ECU, it is the best. Reviewed on: 12th July 2026

I was new to enterprise an thay treated me with resp...

I was new to enterprise an thay treated me with respect and kindness an very professional and polite an helped me through the process of my loan an explained the full contract in every detail possible staff very helpful Reviewed on: 12th July 2026

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