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Enterprise Credit Union: Loans reviews

View other Enterprise Credit Union products
4.98
Based on 1,929 reviews, last reviewed 1st Sep 2025
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025
Kimberley P's avatar
Kimberley P

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra
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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

Highly recommend ECU.

5
Never had a bad experience with ECU. Staff are very helpful always. Very fair with how you pay back ect , family recommended this to me and I would definitely recommend it forward myself! Looking at staying working with ECU to help build savings as well as the help of having a loan! Reviewed on: 1st July 2025
Ell's avatar
Ell

Excellent customer service

5
I contacted customer service as I wanted to pay the remaining the balance of my loan from my existing savings account. Customer service responded efficiently and helped process my request hassle free Reviewed on: 30th June 2025
Tracey K's avatar
Tracey K

Never had any issues very easy to navigate always re...

5
Never had any issues very easy to navigate always receive polite customer service Reviewed on: 30th June 2025
Stephanie rosie's avatar
Stephanie rosie

Excellent service, helpful staff and so quick an eas...

5
Excellent service, helpful staff and so quick an easy to get sorted Reviewed on: 30th June 2025
Sarah B's avatar
Sarah B

Helpful staff, assist with any issues quickly and s...

5
Helpful staff, assist with any issues quickly and smoothly Reviewed on: 30th June 2025
Vicki m's avatar
Vicki m

I’d describe Enterprise Credit Union as our Life Line!

5
Enterprise Credit Union has been an absolute life line for me and my children throughout the 13+ years i’ve been a member. Emergency crisis for utilities, school uniforms, birthday’s, little break away for mental health etc, they’ve always been there to help me out. Very empathetic and supportive. We’ve all been there and workers of ECU also. Supported and ran by likeminded people. Excellent service, I can’t thank you enough! Vic x Reviewed on: 30th June 2025
Victoria D's avatar
Victoria D

Rang for up for information the staff where very hel...

5
Rang for up for information the staff where very helpful and knowledgeable, thanks Lynne Reviewed on: 30th June 2025
John F's avatar
John F

Fast and transparent

5
Fast and reliable Fast and reliable service, immediate answers and no robots on phone Reviewed on: 30th June 2025
Alexander 's avatar
Alexander

Amazing staff and company from start to finish they...

5
Amazing staff and company from start to finish they helped me when I needed it the most I got a progress loan and omg did that help so so much needed for food and essential clothing at a time of need Reviewed on: 30th June 2025
Mrs s devaney's avatar
Mrs s devaney

Very quick and reliable , easy to access

5
Very quick and reliable , easy to access Reviewed on: 30th June 2025
Rebecca M's avatar
Rebecca M

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