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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3361 reviews)

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4.96

Based on 3,361 reviews, last reviewed 21st Jul 2026

999% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Easy to use app and if you struggle you can always c... Easy to use app and if you struggle you can always call the branch via phone or in shop and the staff are happy to help with your enquiry Reviewed on: 21st July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3361)

Extremely helpful, empathetic and understanding in t...

Extremely helpful, empathetic and understanding in times of need. Staff are incredible. Thank you Enterprise! Reviewed on: 8th July 2026

Family Holidays

i have been a member for many years and applying for loans for family holidays has been such a huge help Reviewed on: 8th July 2026

I needed a loan and the whole process was quick effi...

I needed a loan and the whole process was quick efficient smooth transaction. At no time did I feel pressured, the staff were knowledgeable and kept me informed as to the progress of my application. I can’t recommend the team enough they were truly professional and empathetic throughout the process. Thank you again. Reviewed on: 8th July 2026

Staff are amazing

Staff are always helpful and friendly nothing is to much for them Reviewed on: 7th July 2026

I’ve been using enterprise credit union for a couple...

I’ve been using enterprise credit union for a couple of years now and it’s honestly a life saver. Nothing is ever too much and the whole process is quick and easy. Reviewed on: 7th July 2026

Always efficient when responding, very helpful staff...

Always efficient when responding, very helpful staff who go above and beyond to assist with any queries Reviewed on: 7th July 2026

Application straight forward whe applied for a top u...

Application straight forward whe applied for a top up loan Reviewed on: 7th July 2026

Great staff.

I have never experienced a problem with getting a loan from ECU. The staff are lovely and always treat you with kindness and respect. Thank you ECU. Reviewed on: 7th July 2026

Excellent service, polite and professional staff alw...

Excellent service, polite and professional staff always on hand to help. Reviewed on: 7th July 2026

Went through my Options and explained how I could bu...

Went through my Options and explained how I could build my credit upVery helpful from the Start reassured me about Child Benefit Reviewed on: 7th July 2026

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