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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1946 reviews)

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4.98

Based on 1,946 reviews, last reviewed 19th Feb 2026

275% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very helpful and polite and good customer service Very helpful and polite and good customer service by the staff Reviewed on: 19th February 2026

Verified source

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1946)

Best customer service

It was my first ever loan and the lady I spoke to put me at ease explaining everything .i have spoke to multiple people and the customer service is excellent Reviewed on: 2nd July 2025

The best service and team.

The best service and team. every time i contact them they are there for me Reviewed on: 1st July 2025

I was told I couldn’t afford the interest but surpri...

I was told I couldn’t afford the interest but surprisingly, it was considerably low and no stress in approval. No cat and rat chase before payment. I’m currently saving and won’t hesitate to take a loan again because there are no hidden charges. What you see is what you get Reviewed on: 1st July 2025

Quick decision.

Quick decision. Low rate loan and money transferred quickly. Staff extremely helpful and really friendly. Nothing is too much trouble Reviewed on: 1st July 2025

Absolutely amazing ive been with ecu for over 6 year...

Absolutely amazing ive been with ecu for over 6 years now and has always been there for us never had a problem very polite and always happy to help Reviewed on: 1st July 2025

Great customer service everything was explained clea...

Great customer service everything was explained clearly would highly recommend to anyone Reviewed on: 1st July 2025

Excellent experience from ECU

Excellent experience never had a problem with them since I joined. Great features on the app and bot is always there to answer any questions in full. Reviewed on: 1st July 2025

Highly recommend ECU.

Never had a bad experience with ECU. Staff are very helpful always. Very fair with how you pay back ect , family recommended this to me and I would definitely recommend it forward myself! Looking at staying working with ECU to help build savings as well as the help of having a loan! Reviewed on: 1st July 2025

Excellent customer service

I contacted customer service as I wanted to pay the remaining the balance of my loan from my existing savings account. Customer service responded efficiently and helped process my request hassle free Reviewed on: 30th June 2025

Never had any issues very easy to navigate always re...

Never had any issues very easy to navigate always receive polite customer service Reviewed on: 30th June 2025

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