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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3361 reviews)

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4.96

Based on 3,361 reviews, last reviewed 21st Jul 2026

999% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Easy to use app and if you struggle you can always c... Easy to use app and if you struggle you can always call the branch via phone or in shop and the staff are happy to help with your enquiry Reviewed on: 21st July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3361)

Very easy to navigate and use the app for loans and...

Very easy to navigate and use the app for loans and checking your account. The staff are always so quick to communicate and process your needs, very friendly and excellent customer service. Reviewed on: 7th July 2026

Very reliable

Always happy to help quick service and very reliable Reviewed on: 7th July 2026

Excellent customer service, reply quickly back to yo...

Excellent customer service, reply quickly back to you, will always try to help you Reviewed on: 7th July 2026

They are amazing !

They are amazing !! Honestly the best Reviewed on: 7th July 2026

Easy to apply for a loan.

Easy to apply for a loan. Quick snd dimple process. Reviewed on: 7th July 2026

Good customer service and support

Good customer service and support Reviewed on: 6th July 2026

Friendly helpful staff.

Friendly helpful staff. Always happy to help. You out Reviewed on: 6th July 2026

5* Service

Always Great communication from staff and a great and easy website to use and keep an eye on your savings etc. Reviewed on: 6th July 2026

Top up experience

I applied for a top up and it was a very easy experience I always to have such a nice experience with the team everyone is so polite and answer all my question quickly Reviewed on: 6th July 2026

I had an excellent experience working with Sheryl at...

I had an excellent experience working with Sheryl at the credit union. She was incredibly helpful with my account and took the time to understand everything I was asking. From the moment I spoke with her, she was patient, knowledgeable, and genuinely committed to helping me find solutions. Sheryl explained everything clearly, answered all of my questions, and went above and beyond to assist me in every way she could. Her professionalism, kindness, and attention to detail made the entire process easy and stress-free. I truly appreciate the outstanding customer service she provided and would highly recommend working with Sheryl. She is a great asset to the credit union, and I am very grateful for all of her help. Reviewed on: 6th July 2026

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