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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

Really helpful staff and very quick

Really helpful staff and very quick Reviewed on: 10th July 2026

LOVE LOVE LOVE THE SERVICE

Always a quick experience I have both savings and a loan with enterprise. Always friendly and helpful staff on the phone who go above and beyond to make the process seamless and not stressful. I have had my account for over 6 years and wouldn’t go anywhere else. Reviewed on: 10th July 2026

I’ve never had any trouble getting my loans and it’s...

I’ve never had any trouble getting my loans and it’s always very fast too the staff I’ve spoke to are friendly and helpful too Reviewed on: 10th July 2026

Really happy so far great being a member very happy...

Really happy so far great being a member very happy Reviewed on: 9th July 2026

Excellent service and easy to interact with

Excellent service and easy to interact with Reviewed on: 9th July 2026

So helpful in stressful times take a lot of worry of...

So helpful in stressful times take a lot of worry off my shoukders Reviewed on: 9th July 2026

I have been with credit union now for absolute years...

I have been with credit union now for absolute years the service I have always received is unreal and amazing Reviewed on: 9th July 2026

Amazing Staff ECU

What can I say, these people that work here are lovely especially Shirley. They always listen and help you the best possible ways they can. If I'm in a situation I know they are there for me. Myself and family needed help and Shirley listened to my situation and helped me. So Thank you Shirley Reviewed on: 9th July 2026

The staff are very helpful and always polite on the...

The staff are very helpful and always polite on the phone Reviewed on: 8th July 2026

Brilliant workers so easy to guide you through the t...

Brilliant workers so easy to guide you through the terms Reviewed on: 8th July 2026

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