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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

Friendly and easy to work with, whole process easy t...

Friendly and easy to work with, whole process easy to understand and quick Reviewed on: 8th July 2026

The lady on the phone couldn't of been more help...

The lady on the phone couldn't of been more help full Reviewed on: 8th July 2026

Jo was absolutely amazing, she made it seem so simpl...

Jo was absolutely amazing, she made it seem so simple, cant thank her enough for her service x Reviewed on: 8th July 2026

Perfect!

The staff are so, so helpful and quick to respond. They’re knowledgeable and respectful and they have excelled customer service skills. Reviewed on: 8th July 2026

Been with them for 17 years been a lifeline for mean...

Been with them for 17 years been a lifeline for meand they have always been the most amazing customer service Reviewed on: 8th July 2026

Extremely helpful, empathetic and understanding in t...

Extremely helpful, empathetic and understanding in times of need. Staff are incredible. Thank you Enterprise! Reviewed on: 8th July 2026

Family Holidays

i have been a member for many years and applying for loans for family holidays has been such a huge help Reviewed on: 8th July 2026

I needed a loan and the whole process was quick effi...

I needed a loan and the whole process was quick efficient smooth transaction. At no time did I feel pressured, the staff were knowledgeable and kept me informed as to the progress of my application. I can’t recommend the team enough they were truly professional and empathetic throughout the process. Thank you again. Reviewed on: 8th July 2026

Staff are amazing

Staff are always helpful and friendly nothing is to much for them Reviewed on: 7th July 2026

I’ve been using enterprise credit union for a couple...

I’ve been using enterprise credit union for a couple of years now and it’s honestly a life saver. Nothing is ever too much and the whole process is quick and easy. Reviewed on: 7th July 2026

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