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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

Great customer service, quick and easy to apply for...

Great customer service, quick and easy to apply for a loan Reviewed on: 28th June 2025

Staff are always friendly and polite

Staff are always friendly and polite Reviewed on: 28th June 2025

I found that when my life was hitting the rocks fina...

I found that when my life was hitting the rocks financially due to working bank work and not having enough hours, Credit Union was the best and first decision to apply for a loan. I couldn't believe that you can still have your savings while paying a low interest on the loan. Many people today are in a similar situation because minimum wage pays so little, and the cost of everything has incresed so much. It's a lifeline that many people would welcome. Thanks Credit Union Reviewed on: 28th June 2025

Great staff and services

Staff are always friendly and advice about loans and how long they will take to pay off Reviewed on: 28th June 2025

Would reccomend hall lane credit union staff are alw...

Would reccomend hall lane credit union staff are always Helpful and fast to process loans fast to respond to any emails or calls Reviewed on: 27th June 2025

Lovely staff, always helpful and friendly.

Lovely staff, always helpful and friendly. Reviewed on: 27th June 2025

The App is excellent and easy to use.

The App is excellent and easy to use. The staff are always lovely and happy to help. They are very quick and efficient and there is always something available to talk to you. Reviewed on: 27th June 2025

Genuine Help, No Judgment, Supportive & Straightforward

I was in a tough spot and urgently needed a loan, but my bank turned me away because I’m on benefits. A friend recommended Liverpool Credit Union, and I’m so glad they did. From the first phone call, the staff were warm, respectful, and incredibly clear. They guided me through the process step by step and made everything easy to understand—even during a stressful time. There was no judgement, just genuine support. The whole experience was professional, smooth, and surprisingly personal. I walked away not just with the help I needed, but with real peace of mind. I can’t recommend them highly enough. Reviewed on: 27th June 2025

Polite and friendly staff

Nice staff and easy to talk to and very understanding Reviewed on: 27th June 2025

Had fantastic experience really handy when strugglin...

Had fantastic experience really handy when struggling and know u have money saving up for family days or little treat for the family get away would be lost without this service. Quick at responding and don’t wait long for money to be in your account Reviewed on: 27th June 2025

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