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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3374 reviews)

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4.96

Based on 3,374 reviews, last reviewed 27th Jul 2026

922% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Credit union has helped me afford a family holiday f... Credit union has helped me afford a family holiday for me and my family (4 kids) we enjoyed our first family holiday since me and their mum split. It ... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3374)

Staff are always polite.

Staff are always polite. Never had a bad experience from any of them always respectful and welcoming Reviewed on: 12th June 2025

Highly recommend

Easy to apply for, I pay back via child benefit so I never miss a payment which I love as I struggle to remember to pay on time Reviewed on: 12th June 2025

Very helpful

I applied for a loan as a new member and received a response within a few hours, I wasn’t able to get the amount I requested but they helped and offered a different amount. I had my phone call within another day and the process was so easy and I felt able to ask any questions. I was all set up within 15 minutes. Reviewed on: 12th June 2025

Amazing!

I needed money desperately and couldn’t get a loan so I tried ECU and was accepted. They have been amazing and their staff are so friendly and helpful. I will continue saving and trusting ECU. Thank you for everything! Reviewed on: 12th June 2025

Staff very helpful and knowledgeable easy applicatio...

Staff very helpful and knowledgeable easy application process nothing to much trouble when you call. Reviewed on: 12th June 2025

Always helpful

Always helpful, quick to get in touch with during open hours, all round great service Reviewed on: 12th June 2025

Outstanding

I have been with credit union for over 15 years and for 15 years Iv been given so much helpful advice and support on managing my money and budgeting will getting small and large loans along the way with a low interest to pay, the help, advise and support is fantastic the staff are so down to earth and none judgemental of any circumstances. Reviewed on: 12th June 2025

Amazing service, always listen to what I need and gi...

Amazing service, always listen to what I need and give me great options and support when borrowing and saving Reviewed on: 12th June 2025

Very fast and efficient with the best customer service

Very fast and efficient when needing to borrow money. Agents are all absolutely fantastic and ever so helpful & super friendly. The credit union has been such a help to me over the years. I continue to save which is also very easy to do. And access to your money is super easy. A excellent service to the community. Reviewed on: 12th June 2025

Always very polite over the phone and go above and b...

Always very polite over the phone and go above and beyond to help were they can Reviewed on: 12th June 2025

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