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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (2254 reviews)

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4.94

Based on 2,254 reviews, last reviewed 27th May 2026

954% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Communication is 10 of the 10, understanding and sup... Communication is 10 of the 10, understanding and supportive Reviewed on: 27th May 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (2254)

The staff are amazing!

The staff are amazing! Seriously go above and beyond for their customers. Lovely, honest and very friendly. Reviewed on: 14th April 2025

Prescot branch

I suffer bad with my mental health and find it difficult to speak to anyone but I created a bond with Lynn and jan from the prescot branch in knowsley and when the branch closed they reassured me that I would still be able to deal with them which I have been able to do Reviewed on: 14th April 2025

All staff and service excellent

Staff always polite and very helpful They explain everything in detail that people can understand and go above there service to help everyone Reviewed on: 14th April 2025

I found myself in need of a loan unexpectedly to cov...

I found myself in need of a loan unexpectedly to cover a vet bill, and I decided to reach out to Enterprise Credit Union first, as I had previously taken out a small loan with them and held a savings account. I was impressed by the streamlined application process, which made it simple and efficient. The loan was processed quickly, and I received the funds in my bank account without delay. Overall, my experience was positive, and I appreciate how responsive they were during a challenging time. Reviewed on: 14th April 2025

Brilliant service all there if you need to speak to...

Brilliant service all there if you need to speak to someone Reviewed on: 14th April 2025

Easy access

Very easy to access easy application system and friendly staff always willing to help Reviewed on: 14th April 2025

ECU is the best...

They deal with everything quickly and professionally their advice is always well thought and the are very aware of my situation and every time recommend the best products for me. The annual dividend is always very welcome too. Reviewed on: 14th April 2025

Great customer service great help

Great customer service great help Reviewed on: 14th April 2025

Top up loan

Really good always very helpful never have any problems Reviewed on: 14th April 2025

I have always been treated with respect and the staf...

I have always been treated with respect and the staff in the Pilch lane branch are always eager to help. The transactions are done quickly and easily. Reviewed on: 14th April 2025

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