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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

Amazing every time.

Amazing every time.. very nice staff and very helpful. Reviewed on: 26th June 2025

I love ecu its great to save and take out loans with...

I love ecu its great to save and take out loans without stress. Reviewed on: 26th June 2025

Amazing service

Amazing service been with credit union for 7 years Reviewed on: 26th June 2025

I’ve recently joined the credit union and it’s the b...

I’ve recently joined the credit union and it’s the best decision I’ve made in a long time I can’t wait to see the outcome of what the credit union brings for me and my family, thank you for all your help and support x Reviewed on: 26th June 2025

Brilliant way to get hold of the extra money you nee...

Brilliant way to get hold of the extra money you need and an easy way to pay it back Reviewed on: 26th June 2025

Faultless!

I have been with ECU now for several years using them for a number of loans. The service is always fast and efficient and the communication is excellent. Staff are always friendly and helpful. I love the fact that as I am repaying my loan it is also helping me to save. I don’t know how I managed before I found them. Reviewed on: 26th June 2025

Everytime I’ve had to speak to a member of the team...

Everytime I’ve had to speak to a member of the team I have always had it resolved that day, the team work well to make sure all customers have a good experience Reviewed on: 26th June 2025

Very helpful and very friendly over the phone, they...

Very helpful and very friendly over the phone, they also go above and beyond to help you and a great way to save. Reviewed on: 26th June 2025

Totally recommen.

Lovely staff members, easy to talk too and loan is sorted within a fee after your conversation over the phone. Reviewed on: 26th June 2025

Always so easy to contact and get the correct helpfu...

Always so easy to contact and get the correct helpful information when enquiring about something. Reviewed on: 26th June 2025

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