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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

Community based service, excellent customer service,...

Community based service, excellent customer service, meets the needs of the local community with real alternative to unscrupulous money lenders. Financial service and information leading to sustainable lifetime budgeting and saving habits. Reviewed on: 14th April 2025

A*** customer service

Always so helpful with any queries, fast responses and always there when needed. Reviewed on: 14th April 2025

Lovely friendly staff and very helpful

Lovely friendly staff and very helpful Reviewed on: 14th April 2025

Always there at my time in need and very friendly st...

Always there at my time in need and very friendly staff too. Reviewed on: 14th April 2025

Excellent loans when needed and plans

Excellent loans when needed and plans Reviewed on: 14th April 2025

Clear personal loan advice without judgment.

Clear personal loan advice without judgment. Reviewed on: 14th April 2025

Always their to help

Always their to help you no matter what your situation very reliable love credit union Reviewed on: 14th April 2025

Used credit union for 12 years really good with help...

Used credit union for 12 years really good with helping with unexpected things or saving up for Christmas Reviewed on: 14th April 2025

Everytime I have found myself in a difficult situati...

Everytime I have found myself in a difficult situation or hardship they have always been at the end of the phone to help and nothing ever seems too much for them. It feels like they genuinely care Reviewed on: 14th April 2025

Excellent service and excellent service can't compla...

Excellent service and excellent service can't complain about anything excellent customer service and very helpful in all aspects of their job Reviewed on: 14th April 2025

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