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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3365 reviews)

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4.96

Based on 3,362 reviews, last reviewed 22nd Jul 2026

970% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Well mannered kind staff always happy to help. Well mannered kind staff always happy to help. Reviewed on: 22nd July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3365)

A very valued company their concept is respected as...

A very valued company their concept is respected as they help many of us. Their duty of care and sufficiency is outstanding and it’s made simple to join and they go out of their way to help you and make the process easy. Very much recommended. Reviewed on: 1st July 2026

Amazing staff

Staff very helpful and they explained all my options Reviewed on: 1st July 2026

Excellent service

ECU has been very helpful to me over the years excellent customer service great staff very helpful & friendly Reviewed on: 1st July 2026

Loan application review

Applied for loan at 9am got all paperwork to sign and money in bank by 4pm, excellent communication, updates , few simple clicks questions easy to use app, interest rate and amounts to pay back is clear, can easily see what’s being paid on app I wouldn’t use any other loan company as credit union are transparent, honest and reliable Reviewed on: 1st July 2026

They was really helpful and so easy to save aswell h...

They was really helpful and so easy to save aswell happy with the service Reviewed on: 1st July 2026

Quick and easy to use never had a problem and been w...

Quick and easy to use never had a problem and been with them over 10 years Reviewed on: 1st July 2026

Each and everytime I speak with anyone from enterpri...

Each and everytime I speak with anyone from enterprise credit union I’m greeted by friendly welcoming staff who are always very helpful and friendly. Reviewed on: 1st July 2026

Quick easy professional and helpful

Quick easy professional and helpful Reviewed on: 1st July 2026

Amazing service

Easy and smooth experience no issues ever Reviewed on: 1st July 2026

Always there when you need them.

Always there when you need them. Even if you’re not due for a loan the team will try everything they can to try and help when you need it most. Incredible team. Reviewed on: 1st July 2026

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