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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3366 reviews)

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4.96

Based on 3,362 reviews, last reviewed 22nd Jul 2026

970% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Well mannered kind staff always happy to help. Well mannered kind staff always happy to help. Reviewed on: 22nd July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3366)

I had a lovely lady help me to become a member and a...

I had a lovely lady help me to become a member and apply for my loan. She was really helpful with filling in the forms and took her time to go through everything. I haven't put my loan application on just yet but I will definitely go back in for the help. I think the lady was called Jennie. Reviewed on: 30th June 2026

Always there to help.

Always there to help. Been in hard times but they have really helped me. Always recommend them to family and friends. Reviewed on: 30th June 2026

Been with ECU for 6 years.

Been with ECU for 6 years. Great service each time, application is easy and money is in account quickly Reviewed on: 30th June 2026

Very helpful and always helped me out

Very helpful and always helped me out Reviewed on: 30th June 2026

Couldn’t fault them

Everything’s always easy to understand and very straightforward. Staff are always so helpful Reviewed on: 30th June 2026

very efficient and helpful with all the process of a...

very efficient and helpful with all the process of applying for a loan Reviewed on: 30th June 2026

Very approachable and explain everything.

Very approachable and explain everything. They give you options, and clearly have excellent customer service 10/10 Reviewed on: 30th June 2026

I am very pleased and happy to say that enterprise c...

I am very pleased and happy to say that enterprise credit union are the best they have been a god send to me the staff are very well mannered,polite,happy and would reccomend them to anyone Reviewed on: 30th June 2026

The customer service is second to none and helped me...

The customer service is second to none and helped me every step of the way. I didn’t have a clue what I was doing at first and the team were so helpful throughout the whole process. Explaining exactly how it all works and helped me apply for my loan every time thank you! Reviewed on: 30th June 2026

Excellent community organisation

Very helpful and knowledgeable staff. Good value products. Always a pleasant experience dealing with them. Reviewed on: 30th June 2026

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